This job is now closed
Job Description
- Req#: B0223-25-0015?language=en&page=213&sort=publicationDateDesc
- Providing support for Carers during their shifts via telephone or in person, ensuring they have the resources and guidance needed to perform their duties effectively.
- Conducting face-to-face assessments of patients, including care planning and risk assessments, ensuring accurate documentation and patient-centred care.
- Collaborating with the Deputy Hospice at Home Manager to monitor and review cases, carrying out quality assurance audits to maintain high standards of care.
- Performing care visits when necessary to support safe service delivery and avoid unmet needs, adjusting care plans based on ongoing assessments and patient needs.
- Communicating regularly with Nurse Specialists and the wider Multi-Disciplinary Team to ensure timely and optimal care for patients and families, processing referrals and maintaining accurate records.
- Participating in the planning and provision of educational programs for the Hospice at Home Care Team, supporting the training and competency development of new and existing staff.
- Engaging in professional development, attending supervision sessions, participating in performance reviews, and adhering to Dorothy House policies and procedures to ensure high-quality care and continuous improvement. See our full detailed Job Description for more information.
- 27 days plus bank holidays, increasing to 29 days and then 33 days with length of service.
- Excellent industry leading training with a focus on career development!
- Pension with Life Assurance.
- Colleague discount across our 27 retail stores.
- 45p per mile for work travel.
- Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
- Providing support for Carers during their shifts via telephone or in person, ensuring they have the resources and guidance needed to perform their duties effectively.
- Conducting face-to-face assessments of patients, including care planning and risk assessments, ensuring accurate documentation and patient-centred care.
- Collaborating with the Deputy Hospice at Home Manager to monitor and review cases, carrying out quality assurance audits to maintain high standards of care.
- Performing care visits when necessary to support safe service delivery and avoid unmet needs, adjusting care plans based on ongoing assessments and patient needs.
- Communicating regularly with Nurse Specialists and the wider Multi-Disciplinary Team to ensure timely and optimal care for patients and families, processing referrals and maintaining accurate records.
- Participating in the planning and provision of educational programs for the Hospice at Home Care Team, supporting the training and competency development of new and existing staff.
- Engaging in professional development, attending supervision sessions, participating in performance reviews, and adhering to Dorothy House policies and procedures to ensure high-quality care and continuous improvement. See our full detailed Job Description for more information.
- 27 days plus bank holidays, increasing to 29 days and then 33 days with length of service.
- Excellent industry leading training with a focus on career development!
- Pension with Life Assurance.
- Colleague discount across our 27 retail stores.
- 45p per mile for work travel.
- Mindful Employer Plus Charter - supporting our colleagues with access to impartial, confidential advice when you need it most. If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
- - Level 3 NVQ in Health and Social Care / relevant experience
- - Current UK driving licence with access to a vehicle
- - Experience of working in a Community Social Care service
- - Communication skills to communicate with a variety of health and social care partners.
- - Can demonstrate that they show empathy and present a calm, courteous and compassionate manner.
- - Able to demonstrate a flexible approach to hours and working patterns
- - Able to deal with, record, analyse and interpret complex and sensitive information.
- - Able to demonstrate sound judgment in difficult / emotional situations
- - Experience of working in Palliative Care
- - Experience of working with patient databases
- - Experience of mentoring/coaching/supervision
- - Experience of assessment and care planning
- - Experience of working in a Multi-Disciplinary Team
- - Level 3 NVQ in Health and Social Care / relevant experience
- - Current UK driving licence with access to a vehicle
- - Experience of working in a Community Social Care service
- - Communication skills to communicate with a variety of health and social care partners.
- - Can demonstrate that they show empathy and present a calm, courteous and compassionate manner.
- - Able to demonstrate a flexible approach to hours and working patterns
- - Able to deal with, record, analyse and interpret complex and sensitive information.
- - Able to demonstrate sound judgment in difficult / emotional situations
- - Experience of working in Palliative Care
- - Experience of working with patient databases
- - Experience of mentoring/coaching/supervision
- - Experience of assessment and care planning
- - Experience of working in a Multi-Disciplinary Team
Job summary
This is a Part Time position with different hours available. We welcome applications looking for a variety of working patterns. This role can work across a variety of shift patterns that could include late shifts, nights or early shifts.
Main duties of the job
Based both at Winsley, and out in our community. You will line manage and support an allocated group of Hospice at Home Carers, including day-to-day coordination, performance reviews, and addressing concerns or complaints from patients, families, or professionals.
About us
Dorothy House Hospice Care is committed to providing exceptional, compassionate support for patients and families in the comfort of their own homes. Our Hospice at Home service offers personalised, round-the-clock care, ensuring dignity, comfort, and expert medical support during the most challenging times.
Date posted
01 May 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£14 to £15 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
WEBREC1000394
Job locations
Market St, Trowbridge BA14 8EQ
Trowbridge
BA14 8EQ
Job descriptionJob description
Job responsibilities
Dorothy House Hospice Care is committed to providing exceptional, compassionate support for patients and families in the comfort of their own homes. Our Hospice at Home service offers personalised, round-the-clock care, ensuring dignity, comfort, and expert medical support during the most challenging times.
By joining our team as a Senior Care Worker, you will be part of a dedicated group of professionals who prioritise patient-centred care, working closely with families to manage symptoms, provide emotional support, and enhance quality of life. At Dorothy House, we are proud to uphold the highest standards of hospice care, making a profound difference to the lives of those we serve.
SENIOR CARE WORKER | Band 4 £13.57 - £14.89 per hour
Based both at Winsley, and out in our community. You will line manage and support an allocated group of Hospice at Home Carers, including day-to-day coordination, performance reviews, and addressing concerns or complaints from patients, families, or professionals. The role will include:
HOURS OF WORK
This is a Part Time position with different hours available. We welcome applications looking for a variety of working patterns or full time work.
This role can work across a variety of shift patterns that could include late shifts, nights or early shifts.
ABOUT THE BENEFITS
Dorothy House is an incredible place to work; these are just a few of our benefits that we offer to our staff:
Job responsibilities
Dorothy House Hospice Care is committed to providing exceptional, compassionate support for patients and families in the comfort of their own homes. Our Hospice at Home service offers personalised, round-the-clock care, ensuring dignity, comfort, and expert medical support during the most challenging times.
By joining our team as a Senior Care Worker, you will be part of a dedicated group of professionals who prioritise patient-centred care, working closely with families to manage symptoms, provide emotional support, and enhance quality of life. At Dorothy House, we are proud to uphold the highest standards of hospice care, making a profound difference to the lives of those we serve.
SENIOR CARE WORKER | Band 4 £13.57 - £14.89 per hour
Based both at Winsley, and out in our community. You will line manage and support an allocated group of Hospice at Home Carers, including day-to-day coordination, performance reviews, and addressing concerns or complaints from patients, families, or professionals. The role will include:
HOURS OF WORK
This is a Part Time position with different hours available. We welcome applications looking for a variety of working patterns or full time work.
This role can work across a variety of shift patterns that could include late shifts, nights or early shifts.
ABOUT THE BENEFITS
Dorothy House is an incredible place to work; these are just a few of our benefits that we offer to our staff:
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Qualifications
Essential
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Dorothy House Hospice
Address
Market St, Trowbridge BA14 8EQ
Trowbridge
BA14 8EQ
Employer's website
Employer details
Employer name
Dorothy House Hospice
Address
Market St, Trowbridge BA14 8EQ
Trowbridge
BA14 8EQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.