• Job Description

  Req#: 23702741

  The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
  
  Responsibilities:

  • Support Business partners (BCMA team) to ensure on-time deliverables related to KYC records completion in a timely manner .
  • Making research and initiate KYC process according to global targeted timelines.
  • Maintain Direct Client Model - communicate with the clients on all KYC related questions, including documents collection.
  • Follow the escalation workflow to ensure on-time KYC documents collection from the clients.
  • Complete Renewals and New-To-Bank KYC records according to Citi Global and Appx country KYC requirements.
  • Pro-actively escalate any issues/challenges related to KYC process.
  • Meet daily and monthly Maker’s productivity and quality targets.
  • Meet KWT Operations Discipline requirements.
  • Complete all trainings in a timely manner.
  • Be involved in the KYC Operations initiatives beyond of BAU.
  • Follow working discipline and conduct policy.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal.

  Qualifications:

  • 2+ years of relevant experience
  • Experience in banking operations, preferably in the client account opening and pre-requirements process

  Education:

  • Bachelor's degree/University degree or equivalent experience

  Skills & Competencies:

  • Strong analytical skills
  • Accuracy and strong attention to details
  • Time management and planning skills
  • High intercommunication skills
  • Multitasking skills
  • Ability to set up trusted relations with internal and external partners
  • Ability to be an effective team worker
  • Ability to work under pressure and meet monthly targets
  • High adoptability
  • Advanced English language skills

  -------------------------------------------------

  Job Family Group:

  Compliance and Control

  -------------------------------------------------

  Job Family:

  Business KYC

  ------------------------------------------------------

  Time Type:

  Full time

  ------------------------------------------------------

  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

  View the "EEO is the Law " poster. View the EEO is the Law Supplement .

  View the EEO Policy Statement .

  View the Pay Transparency Posting

• About the company

  While we're a global bank, our mission is simple: We responsibly provide financial services that enable growth and economic progress. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.

Notice