Bank of England
Senior Change Delivery Manager - Technology - (Job Number: 009693)
This job is now closed
Job Description
- Req#: 22334
- Driving to align all functions, groups and factions of the organisation inside and outside of technology to drive coordination and collaboration into projects.
- To ensure that all projects have the following core elements clearly defined and within the correct organizational systems:
- Project Plan – ensuring the correct use of the appropriate planning model within the correct tools to drive accurate work effort and timing by creating a Work Breakdown Structure (WBS) of all projects down to level 3 to define resource and effort demand regardless of project type, waterfall, Agile or Hybrid.
- Resource management – ensuring the hours and forecast for all project work accurately and critical resources outlined to be able to forecast:
- Demand for the overall program
- Accurate demand rolling wave no less than 6 months.
- All resource is loaded into demand tool (Daptiv)
- Critical resources are identified, requested and managed to the correct level of visibility to ensure engagement.
- Outline Business Case; produce this document via engagement from all relevant stakeholders, ensuring that the Sponsor has agreed all cardinal points prior to obtaining investment funding.
- Proactive risk management is performed of the project to determine the project type & risk profile to the Bank
- Appropriate project framework is used to plan the project
- Risks are determined from risk register
- Proactive Risk analysis is performed to understand new project risks
- Regular risk reviews are run during the course of the program
- Benefits management – the true impact of the project and change is mapped and the stakeholder coalition is built and coached to fully champion, deliver and deploy within our customers and BAU teams the impact and benefit of the project
- Project change impact is fully defined and the appropriate change management tasks and deliverables are performed and used.
- Forecast / planned V actual costs to align with yearly budgets
- Forecast views of the project lifetime costs over multiple years
- Monthly burn charts
- To drive organisational alignment with the projects and following the agreed programme of change to support
- Help develop and promote news ways of project, program and portfolio managing projects within the bank
- Development of the technical and business justification together with the associated documentation to gain funding approval
- Securing the appropriate resources for the project and project team mobilisation and then directing and motivating the project team
- Establishing appropriate governance arrangements including the Project Board
- Detailed planning incorporating all external dependencies
- Management of the project delivery using a rigorous methodology (including the definition and execution of test plans, change configuration and service introduction )
- Proactively monitoring the project’s overall progress, resolving issues and initiating corrective action as appropriate
- Managing all aspects of RAID (risks, issues, dependencies and assumptions) including the development of contingency plans
- Managing the project’s reporting obligations within the delivery governance framework
- Coordinating with other delivery teams to ensure work assigned to them is completed in accordance with the project’s requirements
- Engaging with third party service providers or vendors associated with the project. Closely manage their delivery against well-defined cost, time and quality parameters.
- Conducting post project reviews and close down activities.
- Supporting the community by improving the competency and professionalism of the function, enhancing collaboration and developing leadership skills
- To deliver all projects and programs to tolerance and promote:
- Excellence in planning (to within 10% on project close as project initiation)
- Project delivery consistency (all projects to within 10% of classification)
- Projects on time, cost and resource profile to within 10%.
- Right people on the right projects - retain and grow the right people, with the right knowledge and skills for the continuous improvement and maturity of the immediate and (where appropriate) broader team.
- Training and career development plan in place for my team
- Fostering a close team spirit, communicating (two way) knowledge and experience, supporting aspirations and healthy competition in the wider P&P sphere
- Understand the overlap in project work and ensure the resource and budget utilization and understood and balanced to strategic agreement
- Manage the project and portfolio scope – playing a significant in terms of evaluating, prioritizing and routing change requests for delivery, taking those requests through investment governance where they are not already within the scope of the portfolio.
- This role requires a high degree of hands-on involvement, in which the candidate would be expected to regularly check that activities have been understood and accepted by supplier teams.
- A track record of successful project delivery throughout the entire project lifecycle, managing budgets in excess of £2m
- Specialist in all aspects of project management including project planning, estimating, budgetary control and RAID management (Risks, Assumptions, Issues and Dependencies), business change management and embedding change within a organization
- Excellent stakeholder management skills, with the ability to negotiate, persuade and influence business decisions at senior management level and presents at Investment Board level.
- Capable of innovative thinking and able to influence stakeholders within the business to adopt new approaches and ways of working
- Strong organisation skills, with the ability to manage conflicting deadlines and priorities.
- Able to use judgement and provide sound justification for decisions, tailoring approach to delivery based on experience
- Able to work collaboratively across an organisation, building a network of contacts both internally and externally
- Clear communication skills (verbal and written); able to represent the project at governance forums or Boards
- Strong leadership, people management and team building capabilities, with experience of line or matrix management of teams.
- Business change management experience gained from successfully managing the organisational, cultural and stakeholder challenges of a transformation project.
- Deliver the deliverables & achieve benefits case to specified scope and quality
- Project executed to time, with agreed resources and within budget
- Customer requirements must be understood, as these are the basis for the project to be delivered against
- Willingness to learn or be aware of a wide variety of Technologies to a level sufficient to steer the Project.
- Extensive experience of managing full-stack infrastructure and application development or change projects or programmes
- Great understanding of how technology stacks work across business solution ecosystems.
- Can-do / will-do attitude and fully prepared to lead / facilitate technical workshops.
- Have the technical experience to be able to challenge and hold technical SME’s to account.
- A recognized project or programme management qualification e.g. Prince 2, MSP, APMP or PMP.
- Experience of managing projects spanning multiple business areas within an organisation
- Experience of delivering projects within the Financial Services sector
- Experience of running agile and waterfall projects and understanding both methodologies can effectively work together on a programme.
- Ensure the organisation is ready, willing and able to accept the change
- Ensure stakeholders and business expectations are met
- Customers’ views and needs may change through the life of the project and must be respected
- Matrix reporting with strong alignment to the Business Sponsor
- A background in managing IT Infrastructure would be an advantage, but it is not necessary to be a SME in any one area.
!*!The Bank of England is the UK's central bank. Our mission is to deliver monetary and financial stability for the British people.
The Bank of England is a diverse organisation. Each of its 4,000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability.Work for an organisation steeped in history with a front row seat for the digitalisation of the financial sector, and the rise of rise of fintech and regtech. A core organisational strength, with our people at our centre, Technology enable the Bank of England to deliver its mission by providing a hugely diverse set of technical solutions and platforms. From supporting critical systems which underpin the UK economy, to evolving data analytics, reinventing our online presence, and introducing a fully digital workplace. Be part of a team that’s constantly evolving, just like our industry.
We take pride in our people, with backgrounds and experiences as diverse as the solutions they provide. You’ll enjoy flexible working opportunities, a strong sense of community and well-being, and a collective mission to promote the good of the people of the UK. All of which add up to make the Bank a hugely rewarding place to work.
Department OverviewThe Projects and Programmes Division is responsible for all aspects of Bank of England’s programme and project delivery, in line with the Bank’s strategic priorities. This is achieved through effective central oversight of the Bank’s change portfolio, supported by professional management of significant business change initiatives to ensure successful delivery. The portfolio covers all types of projects from technical IT infrastructure projects, through the development and introduction of new business systems (including financial, risk, banking and data systems), to projects focused on business change and/or policy development.Job descriptionWe are looking for a high-calibre Senior Change Delivery Manager with a strong background in project delivery to assume a key role in an extensive programme of work underway at the Bank of England. The Senior Change Delivery Manager is responsible for the end-to-end delivery of projects through the complete lifecycle. The role includes the motivation and development of the team that may be a combination of direct reports or staff working into the project on a matrix basis from other parts of the organisation. Some roles will have a significant IT component and therefore a key aspect of those roles is to manage resources from internal technology teams given that most technology resources, from design through to build, delivery and operations are in-house. The role also includes the matrix management of business resources including subject matter experts and the effective management of stakeholder relationships across the Bank’s business divisions impacted by the project.Role RequirementsThe Senior Change Delivery Manager will be assigned to deliver a change initiative and will need to understand the wider objectives of their project, demonstrate credibility in that field and be able to influence others. They must be able to develop and maintain effective working relationships with senior managers, the programme office, the wider project and portfolio teams, and third parties.
The Senior Change Delivery Manager has the authority and is responsible for the delivery of the project on a day-to-day basis including:
Risk Management:
Financials:
Delivery Performance:
The role has a broad responsibility to work across the Programme Office, Technology and Business divisions to ensure that the solutions delivered are capable of achieving the benefits defined in the original business case working within the project time, cost and quality constraints.
In addition to delivering their specific project assignment the jobholder will also contribute to the development of the Bank’s project management capability, by providing input into the continuing development of the Programme Office and the wider project and programme framework, using their practical experience of delivering projects. They may also act as a mentor or coach to more junior team members.
Minimum Essential CriteriaDesirable Criteria!*!Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.
Salary and Benefits Information
This specific role offers a base salary of circa £61, 100 - £75, 870 per annum (depending on skills and experience) on a full-time basis. We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
In addition, we also offer a comprehensive benefits package as detailed below:
• A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
• A discretionary performance award based on a current award pool.
• A 7% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. (Note that from April 2023 and for the Benefits year 2023/24, this will increase to 8%)
• 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice
The Application Process
Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.
The closing date for applications is 17-Oct-2023.The assessment process will comprise of two stage interview.
Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
About the company
The Bank of England is the central bank of the United Kingdom and the model on which most modern central banks have been based.