• Job Description

  Req#: 4720520
  The Senior Circulation Assistant provides friendly and welcoming service to the public and helps patrons use the library. Directs the work of library aides and supports the Circulation Department.
  
  
  The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned based on the needs of GRRL.
  
  1. Performs job duties of Circulation Assistant and Circulation Aide on a regular basis.
  2. Schedules, trains, evaluates and coaches staff in consultation with the Circulation and Distribution Coordinator.
  3. Assists with hiring new staff.
  4. Helps patrons borrow library materials.
  5. Registers patrons for library cards.
  6. Takes payments from patrons.
  7. Helps patrons find the library resources they need.
  8. Provides trusted and reliable information to patrons.
  9. Creates displays and conducts programs that reach diverse patron interests.
  10. Keeps library materials available and refreshed for patron use.
  11. Ensures the library is safe and welcoming by managing the public areas.
  12. Assists the public in the use of library computers, printers and with other technology needs.
  13. Answers telephone calls on the main switchboard.
  14. Reserves meeting and study rooms.
  15. Maintains the confidentiality of patron information.
  
  Our commitment to growth: GRRL is committed to helping our future and present staff develop preferred knowledge, skills and abilities.
  A successful candidate will have:
  
  • Positive attitude and strong work ethic
  • Enjoy working with people from diverse backgrounds
  • Organizational, interpersonal, and time management skills
  • Ability to self-direct and work as a team member
  • Ability to meet deadlines and follow instructions
    • Ability to foster positive working relationships and an inclusive workplace
    • A desire to learn and develop skills and abilities
    • Ability to be flexible and adapt to changes
  • Education and Experience:
    • High school diploma and two years of formal education or equivalent
    • Two years of library or customer service experience including one year of supervisory experience
  • Required Knowledge, Skills and Abilities:
    • Ability to effectively manage time and meet deadlines
    • Ability to manage multiple priorities with frequent interruptions
    • Ability to develop, train and direct staff
    • Ability to work without close supervision
    • Excellent customer service and interpersonal communication skills
    • Demonstrated proficiency with computer software programs including Microsoft Office
    • Ability to respond to emergencies and situations that may be stressful or difficult
    Complexity of Work: Complex
    Budget Responsibility: None
    Supervision Received : General Direction
    Supervisory Responsibility: Directs the work of Circulation Aides and volunteers. Oversees Circulation department in absence of Circulation Coordinator
    Scope of Relationships (internal): Contact with staff throughout the region for informational purposes
    Scope of Relationships (external): Regular contact with patrons and volunteers, occasional contact with law enforcement and service providers
    
    OUR COMMITMENT TO DIVERSITY AND INCLUSION
    GRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.
    We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service, being forward thinking and having a community focus that serves patrons from all socioeconomic, educational, literacy, and cultural backgrounds.

• About the company

  Great River Regional Library is a library system serving Benton, Morrison, Sherburne, Stearns, Todd and Wright Counties in central Minnesota.

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