Exam Number

R1140L-R

When You Apply

Applications will be accepted on Wednesday, February 21, 2024,

8:00 a.m. to BEFORE 5:00 p.m. (PT).

Type of Recruitment

Open Competitive Job Opportunity

Why choose the County of Los Angeles for employment?
We provide one of the most robust public-sector benefits packages in the nation. Click here to explore our offerings. Join us and access a wide array of healthcare options, robust retirement plans, and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. With more than 36 diverse departments and over 2,300 different jobs, the County offers a lifetime of opportunities and careers.

What does a Senior Clerk do?

Answers questions that require searching for and abstracting technical data; provides detailed explanations of laws, policies, and procedures; reviews non-routine applications, calculates and collects variable fees and other amounts due; and, refers unusual inquiries to his immediate supervisor.
Reviews documents for accuracy, validity, and compliance with legal or other requirements where the application of highly-specialized knowledge and the resolution of debatable points are required.
Calculates values, fees, etc., using highly-specialized knowledge of policies and procedures for document recording, property assessment, and tax collection.
Reviews, records, and maintains time records for employees in a given organizational segment of a County department.
Provides interpretations of County codes, policies and MOU provisions related to payroll where a highly-specialized knowledge of payroll timekeeping practices and application is essential (the more complex interpretations are made by higher-level payroll staff.)
Reviews the work of others for accuracy and conformity to established procedures.
Prepares correspondence and reports requiring the application of highly-specialized knowledge and discrimination in the selection of data, or interpretation of laws, rules, policies and procedures.
Operates office machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of duties.
Indexes and cross-references records and files.
Sorts, arranges and files documents; retrieves and issues filed materials.
Lead a small section or unit with responsibility for assigning and coordinating work performed as needed.

For more information, please review the classification specification: Senior Clerk . Minimum Requirements
Three years of office clerical experience, one year of which must have been in a specialized capacity.*

Special Requirement Information
*Specialized clerical capacity means experience performing specialized clerical duties in a defined subject matter area with continuing responsibility for projects, questions, or problems that arise within an area of a program or functional specialty. This requires knowledge of rules, regulations, and other guidelines relating to completing assignments in the program area assigned. Such experience is gained at the level of Los Angeles County's class of Intermediate Clerk , Intermediate Typist-Clerk , or higher.

Examples of specialized capacity office clerical work includes: Cultural and Arts; Compliance and Safety; Consulting, Advisory Services; Customer Service; Education Support; Environmental and Sustainability; Financial; Government and Public Administration; Healthcare; Hospitality and Event Management; Human Resources; IT and Technical Support; Legal; Library; Manufacturing and Production; Marketing and Communications; Nonprofit; Public Relations and Media Management; Quality Assurance; Real Estate; Research and Development; Supply Chain and Logistics, or similar industries.

Acceptable classes for the experience at the level of Los Angeles County's class of Intermediate Clerk , Intermediate Typist-Clerk , or higher include, but may not be limited to: Account Clerk I ; Community Health Worker ; Eligibility Worker I ; I ntermediate Cashier ; Invoice Clerk ; Ownership Clerk I ; Patient Resources Worker ; Record System Clerk I ; Senior Community Worker I ; Sheriff Station Clerk I ; Statistical Clerk ; Tax Service Clerk I ; Transcriber-Typist .

Endorsement of County Qualifications

Employees who wish to qualify using experience gained in county classifications not included in or at the level of those listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within 7 calendar days from the last date of application filing. Out of Class Bonuses, Temporary Bonuses, and Additional Responsibility Bonuses must be approved/signed by the departmental HR Manager or designated representative or will not be accepted. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Questionable experience will be verified through the departmental HR Manager when necessary.

Withhold Information
No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

II– Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Examination Content

This examination will consist of multiple-choice and/or simulation assessments, weighted 100%, covering:

Management Potential
Working To High Quality Standards
Responsibility
Achievement
Willingness to Learn
Accepting Others
Showing Courtesy
Working Relationships
Analyzing Information
Learning Quickly
Compliance With Rules And Regulations
Adapting To Change
Controlling Emotions
Working Energetically
General Problem Solving Skills

Applicants must meet the requirements and achieve a passing score of 70% or higher on the examination in order to be placed on the eligible list.

MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Transfer of Test Components

Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination.
This examination contains test components that may be used in the future for new examinations and your test responses may be transferred

Please note: Test Invitation Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Ple ase add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail.

szhang@hr.lacounty.gov
DHRclericalexams@hr.lacounty.gov
noreply@governmentjobs.com
info@governmentjobs.com
talentcentral@shl.com
noreply@proctoru.com
donot-reply@amcatmail.com

Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Multiple-choice and/or simulation assessment scores cannot be given over the telephone.

Test Preparation

Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary.

An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/.

Eligibility Information
The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months.

In lieu of traditional banding, an alternative banding procedure may be employed as a result of a special study sanctioned by the Department of Human Resources, consistent with Civil Service Rule 11.01(D).

Selective Certification

In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training.

Vacancy Information
The eligible list resulting from this examination will be used to fill vacancies throughout Los Angeles County as they occur.

Available Shift: Any

Application and Filing Information

Applications must be submitted online only. Applications will be accepted starting Wednesday, February 21, 2024, at 8:00 a.m. (PT) . We must receive your application BEFORE 5:00 p.m. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website.

Plan to submit your online application well in advance of Wednesday , February 21, 2024, BEFORE 5:00 p.m. (PT) deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Fill out your application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be disqualified.

Important Notes

All information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made per Civil Service Rule 6.04. Falsification of any information may result in disqualification or rescission of the appointment. Utilizing verbiage from the Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.

Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

No Sharing of User ID and Password
All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

Testing Accommodation
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation

If you have questions regarding this job posting, please contact us using the following information:

Exam Number: R1140L-R
Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov
Teletype Phone: (800)735-2929
California Relay Services Phone: (800) 735-2922

Department Contact Name: Sophie Zhang
Department Contact Phone: (213) 738-2084 or 2080
Department Contact Email: DHRClericalExams@hr.lacounty.gov

SENIOR CLERK

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