• Job Description

  Req#: 5461827003
  Join employer and be a Force for Good. At employer, we’re on a mission to Protect Life. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other. Life at employer is fast-paced, challenging, and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
  
  Your Impact:
  - Support Sales, Finance, and Customer Success teams
  - Execute post-contract amendments to drive successful cash collection efforts
  - Optimize financial outcomes and improve the customer's post-sales experience
  - Understand customer's contractual arrangements, purchase history, and desired outcome
  - Resolve customer issues by leveraging employer's CRM and ERP systems
  - Reconcile customer invoicing history and work with Customer Success and Sales teams
  - Present amendment options to stakeholders for a great customer experience
  - Maintain optimal cash collection and appropriate revenue recognition outcomes
  - Develop a detailed understanding of employer's Quote-to-Cash process
  - Build quotes to ensure accurate fulfillment and invoicing of contracts
  - Develop best practices for post-sale contract changes
  - Partner with Commercial Controllership, Accounts Receivable, and Ordering teams
  - Create a post-contract adjustment process matrix
  - Test and implement system changes to improve efficiency
  - Manage prioritization lists for key customer accounts
  - Ensure accurate reflection of post-contract invoicing and fulfillment events
  - Collaborate with business partners to ensure timely and accurate data processing
  
  What You'll Bring:
  - Bachelor's Degree or equivalent experience
  - 3-5 years of experience in sales operations, quoting, pricing, or commercial finance
  - Ability to research and organize financial data
  - Strong attention to detail
  - Experience with Salesforce.com CRM platform (CPQ preferred)
  - Willingness to work overtime when required
  - Proficiency in Microsoft Excel
  - Clear and concise communication skills
  - Strong analytical skills
  - Teamwork and collaboration-oriented
  - Proactive and takes initiative
  - Comfortable with conflict resolution and persuasion
  - Service-oriented mindset
  - Able to work in a fast-paced environment
  
  Benefits that Benefit You:
  - Competitive salary and 401k with employer match
  - Discretionary paid time off
  - Paid parental leave for all
  - Medical, Dental, Vision plans
  - Fitness Programs
  - Emotional & Mental Wellness support
  - Learning & Development programs
  - Snacks in our offices
  
  Additional Information:
  - The above job description is not exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job.
  - Some roles may require legal eligibility to work in a firearms environment.
  - employer is committed to the well-being and safety of its employees and the environment.
  - employer is an equal opportunity employer that promotes justice, advances equity, values diversity, and fosters inclusion. We're committed to hiring the best talent and empowering all employees.
  - If you have a disability or special need that requires assistance or accommodation during the application or recruiting process, please email recruitingops@employer.com. Please note that this email address is for accommodation purposes only. employer will not respond to inquiries for other purposes.

• About the company

  Axon Enterprise, Inc. Its initial product and former namesake is the Taser, a line of electroshock weapons.

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