• Job Description

  Req#: 39780

  Requisition ID: 39780

  
  Organization

  Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

  Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

  Main Purpose and Function

  As a member of the Civic Engagement and Communications Team, the Communications Coordinator II works on a variety of strategic communications projects to support the City’s projects.

  This position is responsible for managing critical issues related to key strategic initiatives that are highly visible, time-sensitive, and carry a high degree of exposure for the City of Vancouver’s operations and reputation.

  This role liaises with the media on issues and questions and prepares spokespeople to ensure the information provided is accurate and accessible to the public. The position develops, and/or supervises the development of, a wide range of written materials, including social media and informational campaigns, news releases, backgrounders, and presentations, and liaises with other government agencies and stakeholders as required.

  Specific Duties/Responsibilities

  • Provides strategic communications advice to client areas.
  • Develops, coordinates, and, upon approval, implement communications plans and informational campaigns
  • Monitors and evaluates the effectiveness of communication and social campaigns and activities in terms of meeting program objectives
  • Researches, writes, produces and executes a wide variety of communications tactics for web, social media, advertising, video and print
  • Writes project-specific content and oversee production of communication materials
  • Assists in arranging news conferences and other special events
  • Prepares reports, presentations, correspondence and other materials related to the work
  • Monitors project budgets
  • Establishes and maintains liaison with the media, government agencies and stakeholders
  • Other duties/responsibilities as assigned.

  Minimum Qualification Requirements

  Education and Experience:

  Degree in Communications, Public Relations, Journalism or a related discipline and preference to those with at least seven years’ experience leading complex communications projects and campaigns, preferably in a government or public sector setting. Must have considerable experience implementing communications plans on high-profile, complex and/or controversial topics; experience in managing issues related to initiatives.

  Knowledge, Skills and Abilities:

  • Thorough knowledge of the principles, practices and techniques relating to professional communications
  • Considerable knowledge of public-facing campaigns focused on behavior change
  • Considerable knowledge of working with and communicating to diverse community groups
  • Considerable knowledge of working on projects that intersect with other government bodies and stakeholders
  • Working knowledge of local government and how it operates
  • Superior level of English language communication skills, both written and oral
  • Ability to writing and editing for web, print, social media, video and advertising
  • Ability to use web content management systems to deliver on communication goals
  • Ability to develop key messaging and media relations strategies
  • Ability to establish and maintain effective liaison and working relationships with a variety of internal and external contacts
  • Ability to develop and implement concepts and themes and to research, write, produce and disseminate a variety of communications materials
  • Ability to identify risk to the organization in potentially contentious issues and escalate them to a superior
  • Ability to work on several projects simultaneously and manage competing priorities
  • Ability to develop reports, presentations, correspondence and other related materials
  • Ability to oversee the work of staff (graphic designer, videographer) and consultants engaged in communication work
  • Project management training/experience is an asset.

  Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

  The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

  Business Unit/Department: Office of the City Manager (1010)

  Affiliation: CUPE 15 Non Pks

  Employment Type: Regular Full Time

  Position Start Date: December, 2023

  Salary Information: Pay Grade GR-027: $43.82 to $51.78 per hour

  Application Close: November 5, 2023

  At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve . Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

  Before you click Apply now

  Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

  In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.

• About the company

  Vancouver (/vænˈkuːvər/ van-KOO-vər) is a major city in western Canada, located in the Lower Mainland region of British Columbia.

Notice