UnitedHealth Group

Senior Customer Service Representative - Remote in CST OR MST


Pay$16.54 - $32.55 / hour
LocationSan Antonio/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2234463
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $32.55 per hour
      - Comprehensive benefits package, including equity stock purchase and 401k contribution
      - Opportunity for career advancement and growth within the organization
      - Flexibility to telecommute from the Central or Mountain Time Zone
      - Supportive and inclusive work culture focused on health equity

      What to Expect (Job Responsibilities):
      - Review and research incoming healthcare claim calls from providers, verifying necessary data for processing
      - Document required information in computer systems while actively listening and asking appropriate questions
      - Communicate and collaborate with providers to resolve issues clearly and effectively
      - Meet performance goals in efficiency, accuracy, quality, and attendance
      - Navigate multiple computer systems and platforms to assist with claims processing

      What is Required (Qualifications):
      - High School Diploma / GED
      - Must be 18 years of age or older
      - Working knowledge of computer and Windows PC applications
      - Ability to work any shift between 8:30 AM - 5:00 PM CST, including occasional overtime as needed
      - Strong organizational skills and attention to detail

      How to Stand Out (Preferred Qualifications):
      - 1+ years of experience in a related environment (office, administrative, clerical, customer service, etc.)
      - Previous healthcare experience

      #HealthcareServices #Telecommute #CareerOpportunity #CompetitivePay #DiversityAndInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.