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Job Description
- Req#: JR0127894
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $151,600
- Opportunity for annual bonuses and long-term incentive opportunities
- Supportive and collaborative work environment
- Chance to contribute to meaningful improvements in healthcare
- Potential for career advancement and professional growth within the organization
- Engaging role that impacts clinical trials and patient care
What to Expect (Job Responsibilities):
- Provide high-level customer service to internal and external clients regarding clinical trial data, billing, and adverse events
- Resolve customer issues independently or escalate to senior team members as necessary
- Identify opportunities for process improvement and participate in initiatives to enhance efficiency and quality
- Collaborate with cross-functional teams to address complex issues
- Develop and maintain documentation for processes and procedures to manage client requests
What is Required (Qualifications):
- Bachelor’s degree in a relevant field such as business administration, healthcare management, or information technology
- Minimum of 4 years of relevant experience in a customer service environment
- Minimum of 4 years of professional experience utilizing Databricks
- Minimum of 4 years of professional experience in Natural Language Processing (NLP)
- Strong knowledge of clinical research principles and practices
How to Stand Out (Preferred Qualifications):
- Demonstrated experience in the field of oncology
- Experience with Microsoft Office software (Excel, Word, Outlook)
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Knowledge of ICH-GCP guidelines and HIPAA regulations
#HealthcareServices #ClinicalData #CustomerService #CareerOpportunity #CompetitivePay
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
McKesson Corporation is an American company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools.
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