At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

Dow Consumer Solutions has an exciting opportunity for a Senior Digital Sales Specialist supporting North America. This role can be located in either Midland, MI, USA or Mexico City, Mexico.

The ideal candidate should be energetic, collaborative, growth-focused and have a high bias for action. You will work cross-functionally with internal stakeholders to defend and grow existing Foundational customers as well as hunt for new business across the entire DCS product portfolio. You must have the ability to establish trust, credibility and strong relationships with customers and across functions within Dow and should demonstrate a solutions-oriented mindset. You will also be tasked with educating and positioning customers to utilize digital channels, such as Dow.com, and will be heavily involved with the Lead and Opportunity management process.

Responsibilities

• Account Management for existing and new Foundational Customers to deliver the annual sale plan (volume and variable margin targets).
• Work cross-functionally to drive internal improvements in how Dow business unit or market focus area serves Foundational customers in Region.
• Assess, triage, cultivate and close new leads as necessary, including establishing price/volume agreements and updating those in internal systems.
• Nurture Foundational customers to support growth into Priority Customer Distinction.
• Gather high-level market intelligence and customer insights and share those with internal Dow decision makers and stakeholders.
• Use CRM, DSR, CMT, OMP and Smart Pricing at “expert” level. Utilizes CRM to document reports of call and document all selling opportunities.
• Educate and position customers to use digital channels and act as a Digital Ambassador for Dow.com and other digital enhancements.
• Drive adherence to Service Offering Framework (SOF).

Required Qualifications

• A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E6 or Canadian Petty Officer 2nd Class or Sergeant ranking.
• A minimum of 3 years of relevant working experience.
• For U.S. Applicants: A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications

• Experience in specialty and commodity businesses across a wide range of market relevant to Consumer Solutions, such as Automotive, Building, Industrial Processing, Personal Care, Consumer & Electronics.
• Previous experience in Sales, Product or a customer facing position.

Your Skills

• Business Acumen: Candidate should possess a strong bias for action, solid business acumen and the ability to work cross functionally with various stakeholders.
• Sales Analytics Tools: Proficiency in CRM, DSR, OMP, SmartPrice & Microsoft Office.
• Communication: Fluency in English with strong written and verbal communication skills.
• Multitasking: Strong organizational skills and the ability to multi-task.
• Cold Calling: Excellent phone and cold-calling skills.
• Personal Initiative: Strong initiative, ownership, accountability, passion and proactive working attitude.
• Negotiation: Strong listening, sales and negotiation skills.

Additional notes

This position does not offer relocation assistance.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.