NHS
Senior Discharge Flow Coordinator
This job is now closed
Job Description
- Req#: C9249-25-0471?language=en&page=248&sort=publicationDateDesc
- Takes a lead role in the discharge process to ensure the safe, timely discharge of patients, building competence and confidence and promoting a culture of prevention and early intervention with all staff.
- To ensure discharge pathways and processes are monitored and unsatisfactory outcomes are investigated appropriately. This will include the review of complaints, datix and patient experiencefeedback.
- Proactively supports staff to effectively manage patient flow delays, supporting the trusts work program to reduce incidence of stranded patients delayed transfers of care.
- Follows agreed escalation processes for complex cases helping to avoid or resolve conflict if required.
- Develops effective links and relationships with relevant professional partners to ensure as seamless a service as possible
- Has the knowledge and skills to deliver best practice when planning safe and timely transfer of care, toachieve best outcomes for patients, reduce length of stay and optimise bed usage.
- In conjunction with the Matron and Head of Clinical Operations, tracks, assesses and monitors patient length of stay, delayed transfers of care/stranded patients and process related issues, maintaining accurate reports in accordance with strict national deadlines and liaising with service representatives asrequired.
- Establishes key links with all members of the multidisciplinary team and facilitate the development of discharge planning expertise.
- To ensure stakeholders are consulted and patient experience and feedback contributes to the development of the service.
- Arrange multidisciplinary team meetings (MDT), chairing when appropriate to, and maintain precise documentation of professional meetings following correct governance procedures.
- Has the knowledge and skills to deliver best practice when planning safe and timely transfer of care, toachieve best outcomes for patients, reduce length of stay and optimise bed usage.
- In conjunction with the Matron and Head of Clinical Operations, tracks, assesses and monitors patient length of stay, delayed transfers of care/stranded patients and process related issues, maintaining accurate reports in accordance with strict national deadlines and liaising with service representatives asrequired.
- Establishes key links with all members of the multidisciplinary team and facilitate the development of discharge planning expertise.
- To ensure stakeholders are consulted and patient experience and feedback contributes to the development of the service.
- Arrange multidisciplinary team meetings (MDT), chairing when appropriate to, and maintain precise documentation of professional meetings following correct governance procedures.
- Registered Nurse (Active NMC Registration)
- Educated to Post Graduate Diploma or above level qualification or equivalent experience of advanced practise
- Evidence of continued personal and professional development
- Experienced registered nurse
- In depth experience of leading and managing teams of nursing staff across different levels
- Significant experience of working in a multidisciplinary environment with a range of health professionals
- Evidence of leadership and management development
- Registered Nurse (Active NMC Registration)
- Educated to Post Graduate Diploma or above level qualification or equivalent experience of advanced practise
- Evidence of continued personal and professional development
- Experienced registered nurse
- In depth experience of leading and managing teams of nursing staff across different levels
- Significant experience of working in a multidisciplinary environment with a range of health professionals
- Evidence of leadership and management development
Job summary
The Senior Discharge Flow Coordinator will work alongside the Matron of Clinical Operations and Patient Flow to achieve effective discharge processes in the management of simple and complex cases. They willwork independently but under the supervision of the Matron and Head of Clinical Operations by liaising with ward managers, multi-disciplinary teams (MDT), clinical teams, and system wide stakeholders to facilitatesafe, effective patient discharges.
Main duties of the job
About us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.
Details
Date posted
17 September 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
249-7344409-2
Job locations
Great Western Hospital
Swindon
SN3 6BB
Job descriptionJob description
Job responsibilities
Please see the attached job description for full information
Job responsibilities
Please see the attached job description for full information
Person SpecificationPerson Specification
Education
Essential
Experience
Essential
Education
Essential
Experience
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
Great Western Hospital
Swindon
SN3 6BB
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
Great Western Hospital
Swindon
SN3 6BB
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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