At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter to join our Employee Relations Team as a Senior Employee Relations Investigator.

The central objective of this team is to ensure our organization’s treatment of employees is fair, respectful, and consistent with our framework of our core business values and objectives. The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employee relations issues and projects.

Key job responsibilities
The Senior Employee Relations Investigator will work proactively to:
• Investigate highly sensitive HR issues, including: conducting claimant, witness, and accused employee interviews; analyzing data from various internal systems; composing investigation reports; proposing remedial action based on investigation findings
• Independently manage assigned casework, bringing investigations to closure rapidly and definitively
• Analyze casework trends to produce strategic, proactive recommendations to HR and the business to proactively address and mitigate systemic issues
• Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for Amazon Employees
• Consult and collaborate with business partners, Corporate ER teams, and Legal teams on complex employee investigations
• Earn Trust: Safeguard the goodwill of our employees by ensuring that Amazon’s treatment of employees is fair, respectful, and consistent with Amazon’s core business values and objectives.

The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Nashville, TN, USA | New York, NY, USA | Seattle, WA, USAA completed Bachelor's Degree
5+ years human resource generalist experience or HR investigations specialist experience
Experience in conducting investigative corporate work, including complainant, witness, and subject employee interviews, investigative data analysis, and production of investigative documentation
• Advanced degree, such as a JD, or other specialized training in labor/employee relations a significant plus
• Employment and labor relations expertise; highly developed analytical, a record of driving positive employee experiences; the ability to earn trust with all levels of employees and leaders; comfort with ambiguity; passion for building new initiatives; experience using HR metrics to find root causes; and an empathetic and collaborative style of leadership.
• Advanced evidence of career development and/or evidence of superior performance in previous roles
• Demonstrated passion for employee relations, investigations, and labor/employment law
• Experience in a tech environment
• Solid understanding of federal and state employment and labor laws
• Experience in conducting investigative work, including claimant, witness, and accused employee interviews, investigative data analysis, and production of investigative documentation
• Technically proficient in Microsoft Office Suite systems including, but not limited to, Word, Excel, and PowerPoint


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $100,700/year in our lowest geographic market up to $187,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.