Goodwill Industries of Southern Arizona

Senior ESS Generalist


PayCompetitive
LocationTucson/Arizona
Employment typeFull-Time

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  • Job Description

      Req#: 551807

      We're Hiring: Senior Employee Services & Support (ESS) Generalist

      About Us

      At Goodwill Industries of Southern Arizona, we believe in the power of work to transform lives. Join a mission-driven organization that values integrity, compassion, and community impact. As a Senior ESS Generalist, you'll play a key role in supporting our employees and shaping our workplace culture.

      What You’ll Do

      As a Senior ESS Generalist, you’ll provide technical and administrative HR support across the organization. You’ll lead initiatives in recruiting, onboarding, employee relations, benefits administration, training, performance management, and compliance. You’ll also manage one or more major program areas such as Benefits, Systems, or Compliance.

      Key Responsibilities

      • Lead full-cycle recruiting and onboarding processes
      • Provide coaching and employee relations support
      • Manage performance review systems and timelines
      • Conduct training sessions and support organizational development
      • Administer benefits and manage leave of absence processes
      • Ensure compliance with employment laws and internal policies
      • Maintain HR systems and generate reports for analysis
      • Support wellness initiatives and promote employee engagement
      • Act as a point of contact for general HR inquiries

      What We’re Looking For

      • Minimum 5 years of HR generalist experience
      • Experience in recruiting, training, benefits, employee relations, and employment law
      • Bachelor’s degree in HR, Business, or related field preferred
      • PHR/SPHR or SHRM-CP/SCP certification (held or exam scheduled)
      • Strong interpersonal, communication, and decision-making skills
      • Proficiency in Microsoft Office and HR systems
      • Valid Arizona driver’s license and ability to travel locally






  • About the company

      You Shop, We Change Lives! You Donate, We Create Jobs! We provide jobs and training for people to gain skills and achieve independence. YOU'RE DOING GOOD! Learn more about the programs and services your shopping and donation trips support.  When you su...
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