A great opportunity to join QBE’s award-winning fraud team. As a Senior Fraud Analyst you will be part of a small team of Analysts who receive, review and re-distribute intelligence received by multiple sources as well as develop internal findings. You will work closely with the Senior Adjusters to identify fraud threats and provide advice on suspicious claims to eliminate fraud risk from the business. You will lead by example, providing guidance to the analyst function constantly ensuring the customer is at the focus of our mission.

Your new role

• Using Company data and information ensure regular detailed analysis is undertaken to identify patterns and indicators of fraudulent activity, and timely reports produced for the SIU Management team and business areas as applicable
• Create new strategies and processes to streamline fraud identification and develop/improve current policies/procedures
• Produce high quality written reports and advice for the business, key stakeholders, both internally and externally
• Complete ad-hoc data and information analysis at the request of the SIU Management
• Provide advice and support to business areas and SIU with regards to potential fraud risks
• Submit Suspicious Activity Reports as necessary to the Company MLRO
• Support and coach the Fraud Analysts across multiple locations
• Deputise for Assistant Claims Manager in their absence as and when required
• Receiving and triaging intelligence, received from external parties
• Collating internal intelligence and redistributing in NIM rated models
• Liaising with panel solicitors and equivalent counter parts in the industry

About you

• Experience of using fraud prevention systems and how to analyse and monitor their performance
• Production of high quality data analysis reports
• Experience of interrogation and analysis of significant and complex data sets, to identify trends, patterns and indicators of fraudulent/ irregular activity
• Experience in working in a shared service/operations team and meeting/managing differing expectations of key stakeholders from different business areas
• Strong Motor & Casualty claims fraud experience
• Experience with complex lines of business
• Experience with identifying and handling fraud rings and cross industry operations
• Ability to identify, investigate and provide initial advice on suspected fraudulent claims
• Counter fraud qualification (ACFS or equivalent)– preferred

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;

Employer of the Year 2022 Winner – Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.

About QBE

QBE helps businesses build resilience through risk management and insurance.

QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion.

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.

To find out more about why you should work for QBE, visit our careers website.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.