• Job Description

  Req#: C9234-25-0335?language=en&page=90&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for a Senior Healthcare Assistant to join our team within the Elsie Bertram Diabetes Centre. The Elsie Bertram Diabetes Centre is an outpatient service which provides patients with a high standard of diabetes care with a view to improving both health and quality of life.

  We have a firmly established multi-professional approach to care delivery with both Consultant and Specialist Nurses delivering clinics. We aim to educate and inform patients, their families, and carers for them to make choices about their individual health care needs and support them with self-management of their diabetes. Our Senior Healthcare Assistants help us to deliver this service and are involved in clinic processing, preparing patients for their appointments and uploading technology used in diabetes care so, attention to documentation and a basic understanding of computers/software is vital. We are ideally looking for someone with experience of phlebotomy however training would be given.

  Main duties of the job

  As post holder you will carry out clinical observations, including diabetes foot checks, blood glucose and blood ketone monitoring for patients who attend the clinic for Consultant or Specialist Nurse review.

  To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

  This is a substantive position working 15 hours over 2 weekdays. However, this would need a degree of flexibility to cover service needs.

  When applying for this position please indicate why you are interested in the Elsie Bertram Diabetes Centre and how your current experience is relevant to the role. Please read the job description for further information.

  About us

  Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

  The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

  We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

  We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

  Details

  Date posted

  30 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum, pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  234-24-HCA-M1816

  Job locations

  Norfolk & Norwich University Hospital

  Colney Lane

  Norwich

  NR4 7UY

  
  

  Job description

  Job responsibilities

  • To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
  • To carry out duties as specified in within the Trusts Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
  • To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition
  • To report all care that has been given to patients within the team to a Registered Nurse.
  • To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
  • To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations
  • To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
  • To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
  • Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.
  • To keep the clinical area clean and tidy maintaining a safe environment

  Please see the attached job description for full details.

  Job description

  Job responsibilities

  • To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
  • To carry out duties as specified in within the Trusts Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
  • To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition
  • To report all care that has been given to patients within the team to a Registered Nurse.
  • To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
  • To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations
  • To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
  • To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
  • Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.
  • To keep the clinical area clean and tidy maintaining a safe environment

  Please see the attached job description for full details.

  Person Specification

  Qualifications

  Essential

  • City and Guilds NVQ Level 3 in Care/Health and Social Care

  Desirable

  • Completion of a relevant Health Care Assistant training programme if applicable

  Experience

  Essential

  • Some previous experience in a nursing/Care Assistant role

  Skills

  Essential

  • Good interpersonal and communication skills
  • Basic I.T. and computer skills

  Attitude, aptitude

  Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

  Person Specification

  Qualifications

  Essential

  • City and Guilds NVQ Level 3 in Care/Health and Social Care

  Desirable

  • Completion of a relevant Health Care Assistant training programme if applicable

  Experience

  Essential

  • Some previous experience in a nursing/Care Assistant role

  Skills

  Essential

  • Good interpersonal and communication skills
  • Basic I.T. and computer skills

  Attitude, aptitude

  Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Norfolk and Norwich University Hospital

  Address

  Norfolk & Norwich University Hospital

  Colney Lane

  Norwich

  NR4 7UY

  
  

  Employer's website

  https://teamnnuh.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Norfolk and Norwich University Hospital

  Address

  Norfolk & Norwich University Hospital

  Colney Lane

  Norwich

  NR4 7UY

  
  

  Employer's website

  https://teamnnuh.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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