Job Description:

Senior Internal Communications Manager - Workvivo & Group

London

Hybrid & flexible working options

Permanent role

Competitive salary & benefits package

Full time - 35 hours

Closing Date for applications – Friday 23rd February 2024

We make health happen

The Senior Internal Communications Manager (IC Manager) Workvivo and Group, plays a vital role in the development and delivery of the internal communications strategy and activity to reach and engage our employees around the world. The role holder is part of a team that helps drive commitment to Bupa’s purpose and brand globally, to improve business results by helping our people understand our vision and strategy.

This role focuses specifically on the strategic direction for our global internal communication platform, Workvivo, and delivery of internal communications campaigns to engage our people based at our global head office in London.

The role requires knowledge and experience of the range of internal communication tools and channels; building effective relationships with senior colleagues; and delivery of innovative, best-in-class communication activity.

How you'll help us make health happen

• Owning the strategic direction for Workvivo alongside colleagues in the Digital People Solutions team, and Workvivo, our platform partner, to ensure we are maximising our investment in the platform and ensuring news and content are achieving the most impact with our people

• Owning the strategy for our Group Functions internal channels, content and events to deliver our internal communications outcomes in support of Bupa’s global strategy, including:

• Working hand-in-hand with other Group Internal Communications colleagues to ensure global campaigns are shared with our head office population in the most impactful way. - Sourcing and creating engaging and exciting content, for our bi-weekly Group Functions newsletter, and daily stories for our internal communications platform and screens. Creating exciting virtual and face-to face-events, and other sessions for our Group Functions population, alongside the Group Functions Events Manager. Owning the branding of our Angel Court head office.

• Working closely with colleagues across the Group Brand and External Communications team, to ensure content is aligned across both internal and external audiences

• Business partnering with the Group Functions People Director, offering strategic communications advice, and supporting key People announcements and news

• Providing internal communications consultancy where required, helping colleagues develop solutions to communications challenges.

• Managing the Group Functions Events Manager and one IC Executive.

• Supporting the rest of the team where required.

Key Skills / Qualifications needed for this role:

• Demonstrable excellence in internal communications and employee engagement within a large, matrix, global organisation

• Proven track record of delivery through in-direct (influencing) people management, and on cross-functional (as well as functional) agendas in complex and multi-national environments.

• Proficient in using social media platforms to drive audience engagement through captivating content

• Proven ability to understand complex communication issues and recognise business-wide implications

• Commercial mindset, ensuring that agenda is positioned within the broader business and wider industry/economic context

• A positive disruptor with a mindset of continuous improvement, agility and connectivity, applying best practice. Constantly reviews, learns and acts

• Resilient and calm. Able to deliver in high-pressure, unpredictable environments, working to tight, deadlines. Able to manage an unpredictable workload to meet changing requirements and switch confidently and knowledgeably between priorities

• Excellent speaking/presentation, writing and editing skills, able to coach as well as personally execute

• Operates at the most senior levels of the organisation with minimum supervision

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with the option to buy or sell

• Bupa health insurance as a benefit in kind

• Pension

• Annual performance-based bonus

• Car allowance

• Onsite gyms or local discounts where no onsite gym available

• Access to our confidential employee assistance programme

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

PR , Marketing & Brand

Locations:

Angel Court, London