• Job Description

  Req#: 810142

  Job Summary

  The Senior Mailroom / Survey Support Clerk will maintain guidelines relating to all personnel, survey materials, equipment, and procedures included in the support of mail data collection activities.

  Key Responsibilities :

  • Maintain quality control procedures and support materials for survey support clerks; prepare and administer batch reviews.
  • Track daily schedule and assignments.
  • Provide supervision; monitor arrival and departure of breaks.
  • Understand Mail Processes business rules and provide feedback for survey support clerks to ensure accuracy for contact information and other entered data.
  • Supervise all Mail tasks and shredding disposal of all Post Office returns
  • Provide assistance with monthly reports.
  • Assist with mail pick ups from post office
  • Enforce all company policies and implement the progressive discipline policy
  • Strict adherence to department SOP’s
  • Other duties as assigned
    

  Additional Responsibilities

  • Manage workflow to meet deadlines.
  • Run 1 weekend shift per month if applicable
  • Schedule at least 30 hours weekly

  Position Requirements:

  • Knowledge of office processes, procedures, technology and equipment
  • Ability to communicate practices and policies effectively in writing and orally
  • Be available for 9am start time Mon-Fri (must schedule a min of 30 hours / week)
  • This Position is required to be in the Allentown office
    

  Starting pay rate is $15.00 / hour.

  WE ARE CONVENIENTLY LOCATED AT 951 MARCON BLVD., SUITE 7 ALLENTOWN PA 18064

  SSRS is committed to the health and safety of our workforce. As such, we require our workforce be fully vaccinated against Covid-19 or have an approved Medical/Religious Accommodation. Verification must be provided to the company within 2 weeks of start date.

  SSRS is an EOE M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

• About the company

  SSRS is a full-service survey and market research firm managed by professionals with advanced degrees in the social sciences. Service offerings include the SSRS Omnibus survey, probability panel, and custom research programs. The SSRS team is renowned ...

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