• Job Description

  Req#: JR22490

  Overview:

  • Full-time, Continuing position
  • Salary Level HEW 10A + 17% Superannuation
  • Based at the Melbourne CBD campus, and hybrid ways of working

  About You
  The Senior Manager, Continuous Improvement & Systems leads a team of five direct reports to deliver excellent systems administration support that enables research at RMIT through the advice and services provided by teams within the Research & Innovation Portfolio. Reporting to the Director, Research Reporting & Systems, the Senior Manager, Continuous Improvement & Systems will work closely with the Senior Manager, Research Reporting & Insights within the Research Systems & Reporting Team in Research Strategy & Services. The role will have oversight of R&I continuous improvement and data governance initiatives and deliver best practice in using research management systems to provide high quality research activity data to support an excellent researcher experience. The role will be responsible for the successful operational transition to a new research management system delivered under Project MODERN, with a dedicated Systems Administrator reporting to the role following implementation. The role will influence and support researcher-facing service teams across the University to continuously review their processes and applications to reduce the administrative burden on researchers, enhance and uplift data integrity for strategic insights and ensure content and information for users is up to date, easy to access and relevant. The role may also lead the discovery and prototyping of research management and analytics applications and manage the development process.

  To be successful in this position, you’ll have as a minimum:

  • Demonstrated experience leading a team responsible for application development and systems administration.
  • Demonstrated experience leading continuous improvement initiatives that deliver clear business benefit.
  • Ability to influence and clearly communicate the need for improved processes that provide an excellent researcher service experience.
  • Excellent communication, relationship building and negotiation skills with the ability to work collaboratively with academic and professional staff from diverse backgrounds and portfolios to understand the problems and enable solutions.
  • Demonstrated ability to accurately gather, analyse and develop business requirements from a range of clients and stakeholders. Experience in application prototyping would be ideal.
  • Demonstrated knowledge of contemporary ways of working and proven analytical, problem-solving and decision-making skills, including experience analysing data from multiple sources and making recommendations to inform strategic and operational plans.
  • Demonstrated high level problem solving, negotiation and conflict resolution skills and abilities to mediate between the conflicting interests of different stakeholders.
  • Demonstrated history of behaviour aligned to the RMIT values, leadership capabilities and professional capability framework
  • Demonstrated approaches to support team capability development and cross skilling.

  Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

  About the Portfolio

  RMIT’s Research and Innovation Portfolio supports researchers to help shape the world. The portfolio has an engaged, energetic, talented and collaborative team focused on enabling excellent research and innovation outcomes. With a global presence, community and industry connections, we support cutting-edge research and careers that make a positive impact on communities. The Research and Innovation Portfolio supports researchers and graduate researchers with research partnerships, grants and research contracts, funding opportunities, capability development, research training, ethics and integrity, intellectual property, commercialisation, internships, communication and profile.

  Find out more about research and innovation at RMIT University and the Research and Innovation Portfolio at: https://www.rmit.edu.au/research

  To Apply

  Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

  For further information about this position, please see the Position Description hyperlinked below or contact Larisa Ahadi via email Larisa.ahadi@rmit.edu.au.

  Position Description - Senior Manager, Continuous Improvement & Systems

  #LI-Hybrid

  Applications Close:

  10 Sept 2023 11.59 pm

  RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.

  At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers .

  We are a Circle Back Initiative Employer – we commit to respond to every applicant.

• About the company

  Founded in 1887 by Francis Ormond, RMIT began as a night school offering classes in art, science, and technology, in response to the industrial revolution in Australia.

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