Mindlance

Senior Manager, Digital Solutions


PayCompetitive
LocationVancouver/British Columbia
Employment typeFull-Time

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  • Job Description

      Req#: 25-52673
      PR :- 150- 153.57
      Job Title: Senior Manager, Digital Solutions
      Location: Vancouver - Burrard
      Duration: 6 months
      Hours: 20-30 hours per week
      Contract to hire: Contract
      Remote or Onsite: Remote (West coast preferred)
      Equipment: Pick up or ship:
      Ideal start date: ASAP
      Education: N/A
      Experience: 7-10 years' in HR technology function

      Additional Details:
      Balance between Technical and Leadership Experience
      Experience in a People Leadership role
      Candidate will have direct reports
      Tech background - Workday Experience
      Assist with problem solving
      Coverage role
      Operational role
      Comfortable and skilled at leading people on the team
      Working with other senior leaders

      What are the applications to be supported?
      Workday

      Soft Skill requirements (team fit/personality requirements)
      Strong Communication Skills - Communicating to direct reports or senior leaders
      Respond quickly in a highly dynamic environment
      Strong Analytic skills
      Highly Collaborative

      Senior Manager, Digital Solutions

      JOB MANDATE:
      The mandate of the Senior Manager, Digital Solutions is to oversee the P&C Digital delivery team to deliver on all global Digital People Systems enhancements, sustainment, and transformation projects to enable the day-to-day business needs and fuel the growth of the business in the most efficient and strategic way possible. They own ensuring that the HR people systems infrastructure is healthy, runs effective global workflows, provides a reliable single source of truth for workforce data, while working towards delivering a simple, scalable and signature employee experience. They own the prioritization for all global business requests and will be the Digital leader to partner and work with all business stakeholders who have submitted a request through global P&C Digital & Technology Intake. Their portfolio involves a high degree of complexity, cross functional stakeholders, and balancing of multiple business dynamics simultaneously. In order to maximize output, they are accountable for developing the structure, training and tools to enable a powerhouse, highly efficient Digital Solutions team who are thriving in their work and lives.

      INPUTS AND OUTPUTS:

      Inputs

      P&C Strategy and road map

      Operations Strategy and road map

      P&C Digital Strategy and road map

      Digital Product road maps

      People Enablement Technology Strategy and road map

      P&C current state and future state op model process maps

      Capability roadmaps for P&C and applicable business partners

      Vendor roadmap and release schedule

      Security model



      Outputs

      3-year P&C Digital Solutions vision, strategy and road map

      Core Foundations Annual, Quarterly and Sprint Prioritization

      Reporting on delivery sprints including insights on what is working and areas for improvement

      People Systems product road maps and backlog prioritization

      P&C Solution workflow and data quality enhancements

      Training documents

      Requirements documents for configuration changes in scope for IT

      Answers to Tier 2 enquiries about people processes in P&C Technology Solutions



      KEY RESPONSIBILITIES:

      Oversee, lead and develop team of 20-40 including: Managers, Sr Business Analysts, Business Analysts, Senior Functional Analysts and Functional Analysts

      Own the vision, strategy and road map for P&C Digital Solutions that balances the delivery of new capabilities, fixes and enhancements to existing capabilities to support organization/department strategies

      Accountable for ensuring all People Systems product road maps are leveraged to optimize delivery and the employee experience

      Leadership liason to all cross functional business partners who have submitted requests to the global intake (incl. providing education, consultation, negotiation & recommendations)

      Coach direct reports on development of P&C Technology functional requirements and configuration activities


      Incorporate the voice of the customer (employee) into P&C Technology solution design to ensure all design delivers the optimal workforce experience

      Approve P&C Technology configuration work prior to launch

      Manage UAT and experience testing activities and auditing to ensure smooth rollouts and data integrity

      Partner with P&C COE, Digital & Technology Managers to ensure all workstreams are in sync (incl. management of escalations of varying severity to ensure quick resolution)

      Produce recurring reporting for sprints, quarters and annual performance of the P&C Digital Delivery team.



      REQUIRED SKILLS & EXPERIENCE:

      Minimum 7-10 years’ experience in an HR Technology function with a focus on data, system and process optimization and the enablement of people programs

      5+ years working in a people leadership role

      5+ years experience with Workday HCM (HRIS); Avature (ATS), Docebo (LMS) experience not required but ideal

      Experience successfully identifying and leading mindset, people, process and technology initiatives to drive transformational change

      Experience as primary project manager and design lead for multiple complex HR Technology initiatives

      Advanced ability to work collaboratively with and enroll multiple stakeholders within and outside of People & Culture

      Experience working with both agile and waterfall delivery methodologies

      Experience working in high intensity, fast paced environments and crisis management

      Experience in overseeing / orchestrating a complex Digital Solutions project independently and demonstrating very high levels of organization, communication, and root cause problem solving skills

      Proven facilitation and executive communication skills (written and verbal)

      Strong written and verbal communication skills

      Very strong analytical skills


      “Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process”.
  • About the company

      Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.