• Job Description

  Req#: 24009757

  POSITION SUMMARY

  The Data & Insights Senior Manager will be aligned to support the Pharmacy Data Research & Analytics organization under the alignment of Pharmacy Advancement Evernorth. This role requires the ability to lead data analytics team, advising and leading large complexity projects, or components of larger projects impacting multiple business units relating to data analysis. This also includes leading a team designed to work together to use data analytics to solve business problems and improve process performance. This role requires the ability to translate the many data projects into business stories that can be told effectively to stakeholders and leadership.

  This is a very agile role, requiring ability to quickly identify and create data analysis methods that can be used to identify, measure data and process performance. This Senior Manager should also have a passion for building effective teams, and enabling the teams to change and grow as business needs change.

  Primary Functions

  • Driving statistical methods to mine and visualize the monitoring of various data conditions and their performance – this relies on a stop and start discipline of different data sets vs a traditional full monitoring
  • Supports the data validation and reporting required to support validating hypothesis via quantification of both known and suspect issues
  • Strong ability to compile and analyzes results for identification of improvement opportunities, provides actionable information and executes various techniques on issues related to people and processes to facilitate improvement in quality decisions.
  • Will produce scorecards, reporting, and artifacts which tell a process and data story at many levels
  • Will drive data details of complex data, continuously learning the business themselves and understanding why and how data relationships drive business outcomes, and will continuously think of new ways to meet business outcomes using that knowledge
  • Passionately coaches both peers and leadership in order to empower teams to drive data improvement, create and solution innovative quality design, and be courageous in the face of ambiguity
  • Focus on delivering rapid insights gathering with limited information
  • Able to lead and make decisions based on a dynamic and always changing technology and business platform of knowledge
  • Able to lead dynamic and multi-talented teams of data specialists, process analysts, and technical expertise
  • Translate voice of the customer information in measurable characteristics
  • Identify and implement Best Practices

  Key Qualifications

  • Bachelor’s degree preferred; MBA preferred
  • At least 8 years’ experience analyzing and reporting high volume healthcare data analytics
  • Knowledge of pharmacy business operations a plus Pharmacy Process business knowledge is a plus
  • Advanced knowledge of Excel, SQL, Tableau, Jira
  • Knowledge of Databricks, or related data querying software a plus
  • Excellent communication (oral and written), presentation, facilitation, and interpersonal skills with the ability to influence stakeholders
  • Self-starter who thrives in a fast-paced, deadline driven, and dynamic environment
  • Strong analytical skills with an ability to analyze processes and make recommendations for improvements
  • Demonstrated knowledge of Change Management techniques
  • Demonstrated knowledge of statistical process controls
  • Able to work in high degree of ambiguity
  • Proven leadership and supervisory experience with the ability to collaborate with others and establish working relationships, communicate effectively across the organization and at different levels, think and act strategically and influence key leader
  • Deep healthcare data experience and demonstrated understanding of health care and delivery systems processes
  • Ability to successfully navigate and contribute in a highly matrix environment

  
  

  If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

  About Evernorth Health Services

  Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

  Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

  If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

  The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

• About the company

  Cigna is an American worldwide health services organization based in Bloomfield, Connecticut.

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