• Job Description

  Req#: SENIO005788

  About Vancity

  Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

  Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

  About the workplace

  This is a permanent, full-time role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. Periodically, you’ll be required to attend in-person activities or events.

  As a Senior Manager, Product - Lending, you'll be at the helm of driving revenue growth while delivering innovative banking products and services that meet the evolving needs of members. This role is perfect for someone who thrives in a dynamic environment and enjoys leading cross-functional teams.

  You'll be responsible for extensive collaboration and prioritization with senior leaders, ensuring that strategies are aligned and executed effectively. Your strategic thinking will be crucial in developing and maintaining product roadmaps, overseeing the execution of enterprise-wide priorities, and ensuring the sustained growth of products and services within your portfolio.

  A typical day would involve:

  • Responsible for guiding product managers and leading large cross-functional Product-Owned Delivery (“POD”) teams on enterprise-wide retail lending product development initiatives and removing roadblocks. This role requires a deep understanding of the agile methodology, financial market, retail member’s banking needs, market competition, macroeconomics, regulatory environment, and the product lifecycle.

  • Planning and supporting the development of a prioritized pipeline (roadmap) for the given portfolio, built on stakeholder input and market needs and continuously reviewed and updated.
  • Working with direct report, peers, and leadership to identify strategies to grow and improve the portfolio from various perspectives, including risk appetite, member/business impact, technology and systems requirements, volumes, revenues, and breadth.
  • Establishing, implementing, practicing, and continuously evolving processes and procedures across the Product Management Lifecycle.
  • Collaborating closely with the broader IT Solutions team and the wider organization through the inception, design, development, launch, and improvement of member and staff experiences, ensuring product profitability, member satisfaction, and market fit.
  • Supporting team members in their work, removing roadblocks, and actively involving yourself in the execution of work items to increase velocity across the portfolio.
  • Modeling a growth mindset, empowering direct reports, and supporting them through coaching and ongoing professional development.

  You have:

  • Typically, 10+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.
  • Strong knowledge of Retail banking, product delivery infrastructure systems, and underlying product interdependencies.
  • Broad interest in macroeconomics and as it relates to the banking industry and technology trends
  • Proven history of delivering results and high performance
  • In-depth risk management associated with new and existing product development and management.
  • Strong knowledge of process coordination and management.
  • Experience navigating a complex multi-vendor driven technology platform.
  • Understand the principles of agile product management and product pricing analytics.
  • Excellent communication and collaborating skills.
  • Ability to adapt and translate ambiguity to clarity and action.

  Bonus points, if you have:

  • Certification in Product Management or Agile methodology
  • Added bonus if you have a Masters’ Degree in any of the above disciplines

  You are:

  • You are a strong leader who’s always curious to explore and analyze feedback, data, and insights, to uncover problems and identify opportunities to act on.
  • You build strong relationships with stakeholders and can empower teams. Collaboration and communication are at the core of how you operate.
  • You have the ability to work closely with technical internal teams, including enterprise architects and systems analysts to create robust requirements for development.
  • You have the planning, project management, and decision-making skills needed to manage a complex portfolio with a broad stakeholder group.
  • You are a critical thinker and can lead through influence to build strong teams, drive successful product development, and deliver value to our members.

  We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

  The salary range for this role is $102,200 to $153,200 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

  Posting Deadline: Friday, January 31 at 4:00pm

  To support an open and transparent recruitment process within our department, please note we have a strong identified candidate for this opportunity. We welcome the opportunity to review other candidates who may be interested in this role or who would like to discuss future opportunities in our department as part of their professional development plan

  A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

  We offer:

  • We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
  • Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
  • New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
  • In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
  • We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
  • We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

  At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

  We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at recruitment@vancity.com for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.

• About the company

  Vancouver City Savings Credit Union, commonly referred to as Vancity, is a member-owned financial co-operative headquartered in Vancouver, British Columbia, Canada.

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