• Job Description

  Req#: 2449

  WE ARE A PRODUCT COMPANY.

  WE ARE A PROCESS COMPANY.

  ABOVE ALL, WE ARE A PEOPLE COMPANY.

  The history of the Acushnet Company is tightly woven into the fabric of golf. From the start, we’ve been committed to enriching the experience of dedicated golfers through superior product performance, technological innovation, unmatched quality, and exceptional service. We are more than a collection of leading golf brands and products. We are a team united in our passion for the game. We are bridge builders who embrace our responsibility to leave our brands, businesses, communities, and the game of golf in a better position than when we started.

  Together we live by the credo, “Autograph your work with excellence.” We earn our position as unrivaled leaders in every category in which we compete, striving for excellence in all that we do – from the performance and consistency of our products to our engagement with golfers and trade partners, to our commitment to creating a workplace built on diversity, inclusion, belonging and respect.

  Summary: The Senior Manager/BASIS (Business Application Software Integrated Solution) Administrator partners with internal and external functional, technical and security resources to maintain the life-cycle management, security, and performance of Acushnet’s SAP S/4 HANA systems within a cloud environment. Responsible for running the SAP landscape (managing routine maintenance, operation, and upgrades), and plays a critical role in planning and executing migrations and other major projects.

  Responsibilities:

  • Coordinates all aspects of the SAP S/4 systems, including system installation, upgrades, and application of patches (OSS notes, support packages, add-ons). Supports the technical implementation of the SAP system landscape as it evolves (i.e., development, test, staging and production). Coordinates and/or Performs system refreshes; participates in the scheduling of refreshes as requested. Monitors and tunes capacity planning, performance, and workflow.
  • Responsible for the accountability of hosting partner and other partners and developers, aiming for timeliness in execution, excellence in quality, and reasonable costs.
  • Liaises with the business to execute project creation, business blueprints, realization, final preparation, and go-live support.
  • Applies standard SAP principles, concepts, and techniques in system installation, monitoring performance, problem diagnosis and resolution. Demonstrates excellent tactical approaches that also reflect the strategic perspective of the organization. Keeps abreast of functional features /options/opportunities and works with business to execute related projects. Educates the business on new features/functionality and works with learning center personnel to develop new training materials.
  • Administers Three-Tier security policies & procedures; execute security approved requests; ensure compliance.
  • Provide documents of evidence to internal and external auditors for audits which have the SAP landscape and JSOX in scope.
  • Manage KPIs to measure third-party hosting teams’ performance to SLA and conduct regular account reviews.

  Requirements:

  • Bachelor’s degree in computer science, Business, or related field (MIS, IT) SAP Certification a plus.
  • 8 years of SAP Basis Administrator experience.
  • High level of proficiency in SAP S/4 HANA, Solution Manager configuration and administration of ChaRM/QGM/Retrofit, CTS+, Technical Monitoring, Process Management, Business Process Monitoring, SEA, BPCA. (S/4 Fashion experience highly desired).
  • Experience with VMWare highly desirable for both ESXi and Horizon environments.
  • Experience building SAP systems on cloud infrastructure; defining ip address, DNS and server hostname and instance parameter setup.
  • Experience with Microsoft Visio diagrams with technical design specification document for flow diagrams.
  • Experience with system optimization using both SAP Early Watch Reports and SAP Services.
  • Solid understanding of SAP three-tier architecture design as it relates to scalability, availability, and performance.
  • Knowledge of underlying infrastructure components; high availability, disaster recovery, and network load balancing technologies.
  • Expertise with data extraction and transfer.
  • Willingness to travel, as needed.
  • Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a rapidly changing business environment.
  • Experience working with internal and external auditors; gathering and producing required documentation and verbally articulating measures for auditing points.
  • Ability to explain complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge.
  • Passion for documentation including diagrams, standards, and project papers. Responsible for the analysis and interpretation of data into charts, diagrams, and reports.
  • Critical/logical thinking to locate problems and assess from a variety of perspectives to solve.
  • Communication, working with people across all business channels, must be able to manage people well and communicate new ideas effectively.

• About the company

  The Acushnet Company is an American company focused on the golf market.

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