• Job Description

  Req#: R-0000022613

  Company

  Federal Reserve Bank of Chicago

  As the Senior Museum Program Representative, you will execute the daily operations for the Money Museum and serve as the Museum’s point of contact for the public, including giving museum presentations and managing the school field trips schedule, while also facilitating the Fed Ambassadors employee volunteer program. You will also project manage exhibit maintenance and content updates, while collaborating in planning, designing, and implementing Museum and other outreach programs to enhance public education and understanding of the Federal Reserve Bank of Chicago and the Federal Reserve System.
  
  The level of work is considered advanced, and you must be able to work under minimal supervision. You will have no direct reports.

  Key Responsibilities

  • Contribute to the development of the Money Museum strategy; implement programs and activities aimed at enhancing the public understanding and support for the Bank and Federal Reserve System
  • Serve as the central point of contact for the public and school groups and conceive creative strategies to promote the Money Museum
  • Monitor physical site of the Money Museum to ensure proper functioning of equipment and exhibits
  • Schedule, coordinate, and conduct tours for a wide variety of audiences including school groups, the public, and other visitors
  • Develop a proficient understanding of the Federal Reserve System and the Chicago Fed and convey knowledge to visitors
  • Manage the Fed Ambassador program, including recruitment, training and evaluation of employee volunteers
  • Plan and implement repairs and updates to Museum exhibits and develop new displays and exhibit content in conjunction with internal and external parties
  • Collect and analyze Museum metrics and visitor experience data to improve the experience
  • Interact with Bank management and departments to gain support and to ensure that Museum information and its programming is current, accurate, and effective
    

  Qualifications

  • Bachelor’s Degree or equivalent experience
  • At least five years of related work experience in museums or informal education environments
    

  Knowledge and Skills

  • Excellent communication and presentation skills with the ability to explain and simplify complex topics to a wide variety of audiences
  • Understanding of museum visitor experience and exhibit design best practices
  • Interest in application of technologies to Museum settings
  • Project management experience
  • Collaborative, works well with others and can succeed in a team environment
  • Track record of successfully managing volunteers
  • Ability to work under deadline and balance a range of short-term and long-term projects
  • Must be able to lift and carry a minimum of 25 lbs

  What We Offer

  • Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym, and subsidized cafeteria.
  • A continuous learning environment with opportunities to gain new skills and grow your career.
    

  Additional Requirements

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
  • As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.
    

  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

  Full Time / Part Time

  Full time

  Regular / Temporary

  Regular

  Job Exempt (Yes / No)

  Yes

  Job Category

  Communications/Public Relations

  Work Shift

  First (United States of America)

  The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

  Privacy Notice

• About the company

  The Federal Reserve System is the central banking system of the United States of America.

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