• Job Description

  Req#: req39061

  Senior Network & Security Engineer

  • Permanent Full-time (35hpw)
    
  • Hybrid / Sydney or Parramatta
  • Salary starts from $125, 693 + super

  The Enterprise Infrastructure Operations & Cloud team support the functions of network, infrastructure and cloud operations along with other core platforms utilised across the Department of Customer Service. The team supports approximately 24,000 users across on-premises and multi-cloud environments.

  This Senior Network and Security Engineer provides daily support and technical insights to the broader business. Responsibilities include managing ServiceNOW tickets, mitigating security vulnerabilities, supporting the project team, integrating new products into the operational environment, and responding to critical incidents on a 24/7 basis.
  
  Key responsibilities:

  • Perform security remediations based on the provided reports. Proactively evaluate security state of the configurations applied to various network devices.
    
  • Perform security risk assessments that support business requirements, recommend and implement mitigations and countermeasures to address risks, vulnerabilities and threats,
    
  • Reduce operational risk and improve availability of the network by ensuring network access, monitoring, control, evaluation and documentation practices are maintained and adhered to agreed standards.
    
  • Develop, maintain and implement operational procedures to adhere to the security policies and ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages
    
  • Collect and analyse operational data (traffic analysis, incident and change records) to identify emerging trends and log problem records to assist with security issues and increased network availability.

  To be successful in this role you will demonstrate:

  • Bachelor's degree in Computer Science, Information Technology, or related field
    
  • Minimum of 5 years of experience in network security engineering
    
  • Proficiency in network protocols and their practical applications
    
  • Significant knowledge of the firewalls, specifically Palo Alto products
    
  • Proficient knowledge of Cisco networks
    
  • Proficient in understanding security concepts and their practical applications
    
  • Significant understanding of encryption cyphers and TLS versions
    
  • Highly skilled in implementing IPSec tunnels
    
  • Holder of relevant industry certifications
    
  • Driven and passionate problem solver.
    
  • Able and willing to participate in the on-call roster
    
  • Thrives in a collaborative team environment.
    
  • Hands on technical background with the ability to manage 3rd parties.
    
  • Can do attitude when managing conflicting priorities.
    
  • The go to person when managing and understanding operational risks.

  What we need from you

  An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

  Further Information

  Salary Grade 9/10, with the base salary for this role starting at 125,693 base plus superannuation

  Click Here to access the Role Description .

  For enquiries relating to recruitment please contact Adam Baghdadi via Adam.Baghdadi@customerservice.nsw.gov.au.

  Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

  Closing Date: 30 January 2025 @ 10am

  Careers at Department of Customer Service
  A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
  

  Belong in our diverse and inclusive workplace
  
  The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
  
  You can view our full diversity and inclusion statement here.
  
  We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Adam.Baghdadi@customerservice.nsw.gov.au or 02 9494 8351.

  For more information, please visit
  

  Information on some of the different types of disabilities

  Information on adjustments available for the recruitment process

  
  

• About the company

  The Government of New South Wales, also known as the NSW Government, is the Australian state democratic administrative authority of New South Wales.

Notice