Dassault Falcon
Senior Network and Telecom Engineer (AR, Little Rock)
This job is now closed
Job Description
- Req#: 6069491
- Administrate and manage all WAN/LAN/MAN, internet, intranet, satellite, microwave and other data communications and interfaces in all offices and sites across the US and the globe.
- Analyze network and telecom topologies for traffic and capacity requirements and scalability
- Train the IT Operations staff on operational procedures and troubleshooting techniques that may help alleviate Level 1 issues
- Design and maintain LAN/WAN communications (between systems)
- Maintain current knowledge of relevant technology as assigned or that operates within DFJ
- Create, update and maintain all networking and telecom documentation for users and IT staff
- Interface with and provide technical assistance users both local and remote
- Provide technical assistance to the desktop support staff
- Participate in the design of all network and telecom architecture
- Maintain, troubleshoot and administrate the enterprise network and PBX systems to include the endpoints, call routing, vendors and VDN’s, call accounting software, ANCD software, E911, Voicemail and call recording as well as other added or changed Call Center software and appliances/devcies.
- Interface and troubleshoot with vendors and vendor support for network and telecom
- Work with infrastructure team for proper planning and building of any network or system projects
- Resolve and communicate any issues in network queue of incident management system
- Maintaining accurate records of all maintenance, inventory and security measures associated with the company’s data and telecom networks
- Other duties as assigned by management.
- Assist with Helpdesk administration
- Assist in training more junior personnel
- Serve as a backup to other technologies such as VDI, system infrastructure and Azure
This position is responsible for ensuring an outstanding level of network and telecom service by providing IT Level 2 and 3 support on all communication infrastructure. Responsible for supporting all DFJ locations and their employees. Responsible for operations and change control on network and PBX infrastructures in all environments.
PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
NON-PRINCIPAL DUTIES/RESPONSIBILITIES (NON-ESSENTIAL FUNCTIONS):
About the company
Dassault Falcon offers a range of six business jets from the twin-engine large-cabin Falcon 2000S to the tri-engine ultra-long range Falcon 8X.
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