GoFundMe

Senior Operations Program Manager


PayCompetitive
LocationChicago/Illinois
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 7017440
      Employer Industry: Crowdfunding and Social Impact

      Why consider this job opportunity:
      - Salary up to $148,000, plus equity and comprehensive benefits
      - Opportunity to make a positive impact in millions of lives through a mission-driven organization
      - Supportive and innovative work environment with a diverse and passionate team
      - Flexible time-off policies and mental health resources to support overall well-being
      - Growth opportunities through learning, development, and recognition programs
      - Commitment to diversity, equity, and inclusion initiatives

      What to Expect (Job Responsibilities):
      - Drive cross-functional initiatives across various teams, leading projects from strategy to execution
      - Identify and solve operational bottlenecks, designing sustainable improvements
      - Influence senior stakeholders by framing problems clearly and ensuring alignment
      - Build partnerships with external vendors to support operational goals
      - Measure success and performance through data-driven reporting and insights

      What is Required (Qualifications):
      - 4+ years of experience in Business Operations, Strategy, Project Management, or a related field
      - Bachelor’s or equivalent degree in business, engineering, finance, economics, or similar discipline
      - Proven ability to turn ideas into execution and impact
      - Strong analytical skills with a curiosity for problem-solving
      - Excellent communication skills, detail-oriented, and focused on quality

      How to Stand Out (Preferred Qualifications):
      - Prior experience with payments, fintech, ecommerce, social media, or marketplace companies
      - Familiarity with Looker, Tableau, or similar BI tools
      - Interest in trust & safety, compliance, customer support, or payments risk operations
      - Knowledge of regulatory compliance and risk trends in ecommerce or financial services
      - Curiosity about AI and automation for operational improvements

      #Crowdfunding #SocialImpact #OperationsManagement #CareerGrowth #DiversityAndInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      GoFundMe: The most trusted online fundraising platform. Start a crowdfunding campaign on the site with over $10 Billion Raised. ✓ Read our guarantee!

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