• Job Description

  Req#: U9183-25-0044?language=en&page=775&sort=publicationDateDesc

  Job summary

  Job Summary

  The Senior People Officer plays a key role in delivering a high quality, efficient and people focused HR service across NEMS. Acting as a trusted advisor and operational lead, the postholder is responsible for supporting and guiding managers on all aspects of the employee lifecycle including employee relations, performance management, recruitment, learning and development and workforce planning. They will also lead and develop the People and Recruitment team contribute to the continuous improvement of HR policies and systems and ensure compliance with employment law, regulatory standards and best practice. This role is integral to embedding a positive workplace culture, supporting staff wellbeing and driving the NEMS people agenda.

  It is essential for the Senior People Officer to develop and maintain strong relationships with key stakeholders, thereby enabling effective delivery of HR services and fostering a positive work environment which contributes to the development of a high performing and engaged workforce across all NEMS locations throughout Nottinghamshire.

  Main duties of the job

  Lead and manage the People and Recruitment team ensuring delivery of a high quality, responsive HR service and recruitment function. Support team development by fostering continuous learning and building capability in both technical HR practices and behavioural skills to meet evolving organisational needs.

  Maintain accurate HR data and records ensuring compliance with employment legislation, regulatory standards and internal policies. Use HR systems (HRIS) to generate workforce analytics that support evidence based decision making and contribute to successful audits and inspections.

  Review, develop and implement HR policies and procedures ensuring they are legally compliant, operationally robust and reflective of best practice. Prepare reports for internal and external stakeholders as required including management and regulatory bodies.

  Provide expert, solutions focused HR advice and guidance to managers and employees on a broad range of operational HR matters including flexible working, absence management, employee relations and performance issues. Act as a coach to line managers to enhance people management capability.

  Oversee and support the performance appraisal and development process ensuring consistency, quality conversations and alignment with organisational objectives. Contribute to talent development and succession planning across departments.

  .

  About us

  NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally tailored, safe, effective and cost efficient services with high levels of patient satisfaction.

  We are committed to investing in our people and have an established programme of learning and development, successfully developing our own Urgent Care Practitioners and Advanced Clinical Practitioners.

  NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1 million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.

  NEMS is committed to the NHS Values (as set out in the NHS Constitution March 2015).

  NEMS CBS is a registered society under the Co-operative and Community Benefit Societies Act 2014.

  Details

  Date posted

  20 June 2025

  Pay scheme

  Other

  Salary

  £45,000 to £50,000 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  U9183-25-0044

  Job locations

  Forward House

  Station Street

  Nottingham

  NG2 3AJ

  
  

  Job description

  Job responsibilities

  Job Summary

  The Senior People Officer plays a key role in delivering a high quality, efficient and people focused HR service across NEMS. Acting as a trusted advisor and operational lead, the postholder is responsible for supporting and guiding managers on all aspects of the employee lifecycle including employee relations, performance management, recruitment, learning and development and workforce planning. They will also lead and develop the People and Recruitment team contribute to the continuous improvement of HR policies and systems and ensure compliance with employment law, regulatory standards and best practice. This role is integral to embedding a positive workplace culture, supporting staff wellbeing and driving the NEMS people agenda.

  It is essential for the Senior People Officer to develop and maintain strong relationships with key stakeholders, thereby enabling effective delivery of HR services and fostering a positive work environment which contributes to the development of a high performing and engaged workforce across all NEMS locations throughout Nottinghamshire.

  Key Responsibilities:

  Lead and manage the People and Recruitment team ensuring delivery of a high quality, responsive HR service and recruitment function. Support team development by fostering continuous learning and building capability in both technical HR practices and behavioural skills to meet evolving organisational needs.

  Maintain accurate HR data and records ensuring compliance with employment legislation, regulatory standards and internal policies. Use HR systems (HRIS) to generate workforce analytics that support evidence based decision making and contribute to successful audits and inspections.

  Review, develop and implement HR policies and procedures ensuring they are legally compliant, operationally robust and reflective of best practice. Prepare reports for internal and external stakeholders as required including management and regulatory bodies.

  Provide expert, solutions focused HR advice and guidance to managers and employees on a broad range of operational HR matters including flexible working, absence management, employee relations and performance issues. Act as a coach to line managers to enhance people management capability.

  Oversee and support the performance appraisal and development process ensuring consistency, quality conversations and alignment with organisational objectives. Contribute to talent development and succession planning across departments.

  Support the end to end recruitment and onboarding process ensuring clinical and non-clinical roles are filled efficiently and compliantly. Work with department heads to anticipate workforce needs and support proactive workforce planning.

  Work with department heads to identify learning and development needs and coordinate learning and development activities. Facilitate the monitoring of training effectiveness and support a culture of continuous and reflective learning and improvement.

  Champion diversity, equity and inclusion contributing to initiatives that build an inclusive culture. Support employee wellbeing and engagement programmes that foster a positive and supportive working environment.

  Act as a senior member of the People team contributing to strategic and operational HR priorities. Undertake other reasonable duties aligned to the function, as required by the Head of People and Culture.

  Job description

  Job responsibilities

  Job Summary

  The Senior People Officer plays a key role in delivering a high quality, efficient and people focused HR service across NEMS. Acting as a trusted advisor and operational lead, the postholder is responsible for supporting and guiding managers on all aspects of the employee lifecycle including employee relations, performance management, recruitment, learning and development and workforce planning. They will also lead and develop the People and Recruitment team contribute to the continuous improvement of HR policies and systems and ensure compliance with employment law, regulatory standards and best practice. This role is integral to embedding a positive workplace culture, supporting staff wellbeing and driving the NEMS people agenda.

  It is essential for the Senior People Officer to develop and maintain strong relationships with key stakeholders, thereby enabling effective delivery of HR services and fostering a positive work environment which contributes to the development of a high performing and engaged workforce across all NEMS locations throughout Nottinghamshire.

  Key Responsibilities:

  Lead and manage the People and Recruitment team ensuring delivery of a high quality, responsive HR service and recruitment function. Support team development by fostering continuous learning and building capability in both technical HR practices and behavioural skills to meet evolving organisational needs.

  Maintain accurate HR data and records ensuring compliance with employment legislation, regulatory standards and internal policies. Use HR systems (HRIS) to generate workforce analytics that support evidence based decision making and contribute to successful audits and inspections.

  Review, develop and implement HR policies and procedures ensuring they are legally compliant, operationally robust and reflective of best practice. Prepare reports for internal and external stakeholders as required including management and regulatory bodies.

  Provide expert, solutions focused HR advice and guidance to managers and employees on a broad range of operational HR matters including flexible working, absence management, employee relations and performance issues. Act as a coach to line managers to enhance people management capability.

  Oversee and support the performance appraisal and development process ensuring consistency, quality conversations and alignment with organisational objectives. Contribute to talent development and succession planning across departments.

  Support the end to end recruitment and onboarding process ensuring clinical and non-clinical roles are filled efficiently and compliantly. Work with department heads to anticipate workforce needs and support proactive workforce planning.

  Work with department heads to identify learning and development needs and coordinate learning and development activities. Facilitate the monitoring of training effectiveness and support a culture of continuous and reflective learning and improvement.

  Champion diversity, equity and inclusion contributing to initiatives that build an inclusive culture. Support employee wellbeing and engagement programmes that foster a positive and supportive working environment.

  Act as a senior member of the People team contributing to strategic and operational HR priorities. Undertake other reasonable duties aligned to the function, as required by the Head of People and Culture.

  Person Specification

  Skill and Abilities

  Essential

  • Strong understanding of UK employment law and best practice.
  • Strong interpersonal and communication skills with the ability to influence and build trust at all levels.
  • Ability to manage competing priorities ad working independently to meet deadlines.
  • Analytical skills with the ability to interpret HR data to support decision making
  • Confident in coaching and supporting manages to build people management capacities
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

  Desirable

  • Familiarity with EDI principles and implementation in the workplace.
  • Skilled in preparing clear, concise reports and policy documentation.

  Experience

  Essential

  • Significant HR generalist experience across a range of functions (e.g. employee relations, recruitment etc).
  • Experience in leading or supervising a small team
  • Experience of working with a HRIS and generating workforce data reports

  Desirable

  • Experience contributing to policy development or organisational change.
  • Experience of coaching senior leaders and managers.

  Qualifications

  Essential

  • CIPD Level 5 or equivalent experience.
  • Evidence of ongoing professional development.

  Desirable

  • CIPD Level 7 qualification or working towards.
  • Degree in relevant business or other discipline.

  Person Specification

  Skill and Abilities

  Essential

  • Strong understanding of UK employment law and best practice.
  • Strong interpersonal and communication skills with the ability to influence and build trust at all levels.
  • Ability to manage competing priorities ad working independently to meet deadlines.
  • Analytical skills with the ability to interpret HR data to support decision making
  • Confident in coaching and supporting manages to build people management capacities
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

  Desirable

  • Familiarity with EDI principles and implementation in the workplace.
  • Skilled in preparing clear, concise reports and policy documentation.

  Experience

  Essential

  • Significant HR generalist experience across a range of functions (e.g. employee relations, recruitment etc).
  • Experience in leading or supervising a small team
  • Experience of working with a HRIS and generating workforce data reports

  Desirable

  • Experience contributing to policy development or organisational change.
  • Experience of coaching senior leaders and managers.

  Qualifications

  Essential

  • CIPD Level 5 or equivalent experience.
  • Evidence of ongoing professional development.

  Desirable

  • CIPD Level 7 qualification or working towards.
  • Degree in relevant business or other discipline.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  NEMS Community Benefit Services Ltd

  Address

  Forward House

  Station Street

  Nottingham

  NG2 3AJ

  
  

  Employer's website

  https://nemscbs.net/ (Opens in a new tab)

  Employer details

  Employer name

  NEMS Community Benefit Services Ltd

  Address

  Forward House

  Station Street

  Nottingham

  NG2 3AJ

  
  

  Employer's website

  https://nemscbs.net/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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