Company Description

Leading the hospitality revolution, Accor is more than a hotel group. With luxury to economy, homestays to resorts, we are a holistic ecosystem of 40 brands in 110 countries, Talent and Solutions, ready to engage with the future’s endless possibilities. Accor has an offer to bring new life to the way you live, work, play and do business with a personalized guest experience.

Job Description

Accor is taking aggressive steps towards becoming a digital data-driven user-centered organization. We’re building a strong Design and UX organization to ensure all of our users worldwide experience a cohesive seamless journey across all channels and touchpoints.

User experience (UX) is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We conduct research with real users to learn and understand their goals, behavior, emotions, cognitive models and expectations to inform product strategy and guide the design of the experiences we create for them to ensure they fit like a glove.

Our multi-disciplinary team include designers, researchers, content strategists, Digital Analyst and engineers who are passionate about user needs, usability, quality and performance. We collaborate closely with Tribes Leads & Tech Leads, and all of the other roles required solve complex challenges and craft powerful experiences that highlight our products’ unique capabilities and personalities.

As one of our Senior Product Analyst, your primary responsibilities will include leading analysis based on Google Analytics/Content Square data to help improve our digital products. You will also have the ability to codesign, launch & monitor performance from AB Tests. A successful Digital Analyst will showcase Google Analytics, Content Square & Advanced Analysis mastering, an ability to build a story to help stakeholders take the most from the insights you provide.

Location:

Accor Sequana, Issy-les-Moulineaux

Reports to:

Head of Product Analytics & OKRs Digital Factory

You will:

• Help the Tribes to define their OKRs, monitor their performance Vs KRs targets and use properly this framework to prioritize their roadmap;
• Define KPIs/PIs and associated targets for each project in collaboration with Product Owners;
• Deliver analysis and provide insights to improve the products in your scope;
• Work closely with UX Researchers to take into account the voice of the customer;
• Work with UX Designers to provide information to optimize the products ;
• Setup AB tests to validate the optimization defined with UX Designers;
• Supervise less senior Digital Analyst and help them learn and grow;
• Evangelize about data topics in the company including training of the stakeholders;

Qualifications

• Master’s Degree in Media Technology, Economics, IT or statistics;
• 4+ years experience as Digital Analyst;
• Knowledge of Javascript, HTML, CSS;
• Google Analytics Individual Qualification;
• Content Square Certification;
• Provide training on the Data & Analytics products in an international context;
• Certification on an AB Testing tool (ideally Optimizely) or at least knowledge on AB Testing;
• Knowledge on Bigquery/SQL would be considered as an asset;
• Ability to thrive in a fast-paced environment and prioritize multiple projects;
• Familiarity with UX/Usability research and methods would be considered an asset;
• Experience working in a diverse global international context supporting Analytics projects;
• Fluent in French and working proficiency in English (speaking, reading, writing). Languages other than English and French would be considered an asset.

Additional Information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

What benefits can Accor offer its employees?

A real Work life balance :

• Remote work : up to 12 remote days per month depending on team workflow. Extra allowance for /Reimbursement of IT equipment and other daily allowances

• For ‘autnomous framework’ employees (non-executive positions): 216 worked days including up to 12 days RTT per year according to the year.

Work Everywhere :

• Free access more than 500 hundred coworking space including in our own hospitality brand. Great opportunity to meet our hospitality employee
• Green allowance of up to 700€/annum for employees using eco-transport (such as electrical bike, scooter). Pass Navigo subsidised by a maximum of 75%
• The ALL Heartists program is the program dedicated to Accor employees. You can enjoy benefits (Gourmet, travel, well-being, sports…)at all our locations around the world, from luxury to budget, and with more than 70 partners. This is the opportunity for them to enjoy unforgettable stays and experiences all year round!
• On Issy Les Moulineaux Site: free coffee, conciergerie services, fitness center, 360 view on Paris, cafetaria, 2 restaurants, free parking

Attractive Finance benefits :

• Profit sharing compulsory and voluntary plans, with company matching contribution on employee’s investments up to gross 1300 €/year
• 700 €/year Allowance Green transportation such as electrical bike, scooter.
• Pass Navigo subsidised by a maximum of 75%
• Recommendation’s program: up to 1500 € gross as a reward for your involvement in the recruitment of qualified profiles

Learning & development:

Management talent at the earth our of HR Accor strategy.

We want you to feel free to dare and free to grow, by opening new doors to continuous learning and skills development. Challenge yourself and switch between jobs, brands, and career paths

Our Culture #BeALLyouAreWithALLyourHeart

At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.

• Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.
• We care for the world around us: our teams, our customers, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.
• All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.
• Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.
• We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.

• Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.