• Job Description

  Req#: 84144

  Senior Product Designer Loyalty

  
  About Heineken E-business
  Our dream at HEINEKEN is to help our customers grow by serving them better, faster and smarter with digital solutions. To do so, we created a brand-new E-Business team that combines a portfolio of solutions and services to meet the needs and solve the pain points of our customers. The HEINEKEN E-Business team is where product teams, Global Sales, Digital & Technology, as well as our Operating Companies work together in an agile way, break through classical silos and adopt new ways of working.

  
  We are currently building and shaping a fairly new internal digital design team and we are looking for someone who is able to bring in their critical thinking, out of the box thinking, share their design passion, creativity and experience.

  
  Your role at HEINEKEN

  As a Sr. product designer you will be driving projects from beginning to end; ensuring design efforts will meet both customers' needs, business goals and technical feasibility. You like to convince stakeholders of the efficacy of conducting quantitative and qualitative research & meeting design principles. You're able to gather and share the value design brings to the business to grow design visibility and credibility within the org.

  You will play an active role as design expert & mentor to others in the team; with the intent to help junior and mid-level designers grow. You're a strong communicator and love to take up on new challenges.

  As part of the design team you will be working on one of our e-business products. You will be part of the Loyalty product team - a somewhat new team, ambitious and ready to take off. You will shape the future digital experience of our Global Loyalty Program for our B2B platform and digital products. You will be creating an experience to reward our customers with personalized incentives and experiences that best reflect their interactions with our brand.

  Things you will be working on:

  • Designing the future experience of our global loyalty program
  • Optimizing the experiences of our current loyalty programs that are live
  • Conducting quantitative and qualitative research to gain insights in the needs & behaviours of our customers

  Do you have what it takes?

  We are looking for someone with an agile mindset who can easily work in changing conditions and collaborate with various people, cultures and stakeholder levels. For this role, in particular, we are hoping to find someone with creative, design and visualization skills, a pixel-perfect approach and an eye for details.

  Skills, talents & requirements

  • Self motivated, flexible team player, comfortable with leading through ambiguity.
  • You have 6+ years of experience in UX and Product Design in a Digital, Agile (scale-up or agency) environment
  • A strong portfolio that shows your design skills and demonstrates your entire design process
  • Ability to conduct quantitative and qualitative research including usability testing, analytics, user interviews, and A/B testing.
  • Experience at a foods or consumer goods company or a global role
  • Bachelor / Master degree in Design
  • An expert with Figma.
  • Perfect English writing and speaking skills

  What is in it for you?

  At HEINEKEN, we have a proud reputation for the many career opportunities we offer our employees. Your career has the opportunity for being a unique journey, with a steep learning curve, across various brands, businesses or geographies. Next to a collaborative, international working environment, we will offer you a very rewarding salary and excellent secondary benefits.

  This includes:

  • An extensive and rewarding pension-plan
  • Various training courses as part of your personal development plan
  • Employee discount for health insurances
  • Remuneration for travel expenses
  • Flexible working hours and the flexibility for working from home

  We are HEINEKEN

  Our proud history as a family-owned, independent brewer stretches back 150 years. We brew the highest quality beers, build globally loved brands and strive to do both of these things as sustainably as possible.

  With a larger global presence than any other brewer in the business, we’re able to draw strength from the diverse regions we operate in and sell to – driving consumer trends and opening up new market opportunities in the process.

  No matter where our more than 84,000 global employees are based or what role they play, each one is driven by the same goals and united under the same values.

  It’s what makes us proud to say We Are HEINEKEN.

• About the company

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