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Job Description
- Req#: R0047890
- Act as the subject matter expert for your market and understand how your product fits within it
- Project coordination, market research and needs analysis
- Research customers' business practices and needs relative to new products, features and modules
- Propose solutions based on customer input, surveys, imaginative interpretation of user needs, market needs analysis, and known technological solutions
- Review all relevant sources of information, including analysts and industry thought leaders
- Keep in close contact with key customers and prospective key customers on the leading edge of the industry, including site visits
- Monitor competitors’ activities to determine possible future directions
- Participate in key sales situations, including contributing to RFP responses, and maintain a close relationship with sales team(s)
- Define, drive, and maintain the product roadmap and backlog
- Work with development, project management, marketing, and other applicable functions to prepare release objectives, milestones and schedules for all phases of product development and launch
- Assist with the prioritization of initial feature development and ongoing change requests
- Translate high level objectives from clients into measurable functional requirements
- Work closely with Business Analysts and Interaction Designers to ensure designs meet requirements and customer needs
- Act as quarterback of the team and business owner for solution
- Work with Sales and Marketing to define the value proposition of offerings and how best to position them in the market to succeed
- Manage/update/communicate evolving requirements and feature development throughout the project life cycle
- 3+ years in a product management or business analysis role
- 3+ years of experience with SaaS and ecommerce product development
- Experience writing software/hardware functional requirements in agile environment
- Comprehensive understanding of usability and interaction design
- Strong understanding of current web application design
- Excellent communication skills, both verbal and written
- Strong business acumen
- Project management experience with a proven track record of delivering projects on time, quality, and budget
- Knowledge/experience of various software development methods
- Ability to communicate with different personality types and roles (e.g., development, sales, support, customer, market analyst, executive) effectively and build strong relationships
- Ability to lead without formal authority
- Bachelor’s degree
- Experience in the Gov Tech or Recreational Software markets
- Pragmatic Marketing Certified
- MBA
- Ranked #6 on Forbes’ “America’s Best Midsize Employers 2019”
- Competitive compensation + benefits, including health, vision, dental, pet insurance and 401k with matching.
- Hookups and discounts for races, events, tickets, activity gear, bike purchase program and more!
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
We are the technology that powers activities, helping over 47,000 activity organizers automate, simplify and grow their business through rich data and insights. With over a decade of experience building the world’s leading registration platform, our SaaS products are changing the way the world gets active.
We are a company of passionate people that are focused on results, committed to excellence and fueled by challenge. We celebrate a culture of winning, high-performance and accountability. Our team members embrace a work-hard/play-hard mentality and bring their passion, dedication and creativity each and every day. Together, we are making the world a more active place.
Active Network, a Global Payments Company, is currently hiring for a Senior Product Manager. We are looking for someone who is passionate about building great software for our customers, plain and simple. You will get the chance to work with a leadership team with decades of experience, exciting technology, a great team and comprehensive compensation package.
Responsibilities:
Education and Experience:
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About ACTIVE:
ACTIVE Network® is on a mission to make the world a more active place by connecting people to the things they love, want and need to do. Our SaaS technology platform offers intelligent and intuitive registration, secure payment processing, insightful data and services to help organizers drive increased participation and revenue while streamlining administration. We also engage over 13M participants on behalf of over 27,000 organizers through our global marketplace for activities and events. The partnerships and data insights achieved through our diverse customer base fuel innovations and allow us to deliver best-in-class solutions. The markets we serve include: Race and Events, University Athletics and Programs, Camp and Classes, Swim Programs, YMCA Management, Park & Recreation Management, and more. Founded in 1999, ACTIVE Network is headquartered in Dallas, Texas, with offices throughout North America, Europe, and Asia. We are part of Global Payments Inc.(NYSE: GPN), which has been delivering innovative payment solutions for over 50 years. For more information, please visit ACTIVEnetwork.com.
At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
About the company
Global Payments Inc. is an American company providing financial technology services globally.
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