Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

We are looking for a Senior Product Technology Consultant (PTC) who will be a part of our North America commercial team supporting both large and small agency customers The Senior PTC consults with our agency customers on product upgrades, implementations and technology integrations.

Requirements:

• Broad product and technology consulting skills
• Strong consulting skills to drive ongoing technical account management
• Proficient knowledge and hands on experience with Sabre products with hands-on experience (i.e. NDC, Lodging, Sabre Red 360 point of sale, and retailing and automation solutions)
• General familiarity with Sabre APIs.
• Demonstrated ability to lead discussions with customers and drive internal alignment around customer needs
• Serve as advisor to the internal sales team and customers regarding the resolution of complex technical issues that affect the sale, installation and utilization of products and/or service
• Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
• Deep understanding of the travel industry and ecosystem
• Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
• Excellent customer service and communication skills
• Familiarity with mid/back office tools and corporate/leisure online booking tools
• Ability to analyze and trouble-shoot
• Attention to detail and ability to multi-task to support multiple customers
• Experience with Sabre APIs using tools such as Soap or Postman
• Minimum 5 years of relevant work experience
• Bachelor’s degree

Role and Responsibilities:

• Responsible for the project management and delivery of IT consulting services
• Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems
• Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs
• Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
• Proactively consult with your customers on best practices for Sabre solutions
• Map Sabre solutions and customer needs to drive differentiated value and optimal performance
• Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
• Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
• Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
• Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack
• Provide project management guidance and oversight of key technical engagements to ensure successful implementations

Qualifications and Education Requirements:

• Minimum 3 - 5 years of relevant work experience
• Bachelor’s degree
• Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
• Deep understanding of the travel industry and ecosystem
• Proficient knowledge and hands on experience with Sabre products with hands-on experience
• Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
• Excellent customer service and communication skills
• Familiarity with mid/back office tools and corporate/leisure online booking tools
• Ability to analyze and trouble-shoot
• Attention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment
• Experience with Sabre APIs using tools such as Soap or Postman
• Competency in training technical teams on functional and business processes
• Knowledge of NDC

API. GDS, Sabre, travel industry

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.