• Job Description

  Req#: 27643

  Senior Project Analyst

  Position Details

  Posting #: 27643
  Department: IT Project - Business Transformation
  Employee Type: Temporary, Full Time
  If Temporary, Number of Weeks: 104
  Union: Non-Union
  Openings Remaining: 6

  Schedule

  Work Days: Monday to Friday
  Time of Day: Days
  Shift: 7.5 hour
  Shift Start: Hours are subject to change based on operational requirements.
  This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown), King Campus (Stoney Creek East Hamilton), West 5th Campus (Hamilton Mountain)

  Application Dates

  Opening Date: 11/04/24
  Closing Date: 18/04/24 Applications must be received online by 12:00 midnight on the Closing Date

  Position Description

  POSITION SUMMARY
  St. Joseph's Healthcare Hamilton (SJHH) is embarking on a modernization of its business applications through the deployment of an Enterprise Resource Planning (ERP) and Occupational Health and Safety (OHS) solution. The initiative - the Business Transformation project - will involve the replacement of applications for all business functions including Human Resources, Finance, Supply Chain, and OHS. Ultimately, the goals of the project are to increase the efficiency and effectiveness of business processes such as:

  • Improving information flow through increased level of data integration
  • Decreasing the administrative burden on clinical operations through the implementation of digital staff scheduling and time/attendance functionality
  • Supporting more informed decision-making through better access to consolidated data, adaptive planning capabilities, and advanced analytics
  • Increasing empowerment of staff through the deployment of self-service tools
  • Improving use of hospital resources to support better care for our patients and provide greater value to other stakeholders

  SJHH will require six (6) Senior Project Analysts to support the implementation of the solution including the following modules:

  • Finance
  • Human Resources
  • Supply Chain
  • Workforce Management (Staff Scheduling, Time/Attendance)
  • Technical (Security, Integrations, etc.)
  • Testing
  • Change Management

  Applicants are welcome to denote which module(s) they are interested in but all applicants will be considered for all positions.

  QUALIFICATIONS:
  • Undergraduate degree in Computer Science, Business Administration, Health Informatics or recognized equivalent
  • 3 to 5 years' experience in Related business/systems analyst experience is required
  • Valid Canadian Passport
  • Ability to travel to USA
  • Sound project management knowledge and experience working on projects and/or sound working knowledge of applications/systems that support client groups, in such areas as Health Care, Pharmaceutical, Finance, Human Resources, Telecommunications, etc., are also required
  • Demonstrated problem solving and critical thinking skills
  • Clinical background an asset.
  • Demonstrated effective verbal and written communication required for frequent intra organizational and customer/vendor contacts.
  • Ability to effectively translate detail into verbal, written or graphical updates and/or abstracts.
  • Ability to determine appropriate method of communication based on information to be communicated, the audience and the urgency of the communication.
  • Ability to communicate technical procedures in a clear and precise manner to non-technical staff and to communicate effectively with outside vendors/customers.

  RESPONSIBILITIES:
  The Senior Project Analyst is responsible to support all project activities related to the selection and implementation of information systems and technology and working with minimal supervision typically be assigned to any one or more of the following tasks to complete or to oversee:
  • Coordinates with users to review aspects of current business process to determine requirements/ specifications. This includes obtaining signoff from Subject Matter Experts on the to-be business processes and on the detailed requirements.
  • Conducts workflow and process redesign activities.
  • Analyzes, assesses, and documents customer requirements – produces written abstracts.
  • Identifies information and data requirements necessary to define solutions.
  • Facilitate design sessions with multi-disciplinary teams.
  • Creates, maintains and monitors execution of the project documentation, using the frameworks defined in the Project Management Office’s SharePoint information system.
  • Works with the data analyst(s) to configure the application in development, QA and production environments.
  • Works with the infrastructure analyst(s) to configure the hardware and to support the deployment for training, testing, and production.
  • In cases where new business processes cannot be designed to exactly fit the vendor recommended best practices, is responsible to document the gaps, create a strategy to bridge the gap, obtain approval for any necessary customizations, and monitor development and testing of the customization.
  • Develops test scripts and test plans to ensure that the application behaves as per the detailed requirements. Assist with testing as required.
  • Obtains signoff from Subject Matter Experts on system functionality after successful completion of the test scripts and test plans.
  • Supports the Project Manager in preparing the readiness assessment for go-live.
  • Supports the delivery and production support of the new system, until it commissioned to ongoing support.
  • Assists with the identification of training needs, and translating them into practical courses and programs. Assist with training as required.
  • Makes recommendations with respect to related policies and procedures.
  • Defines metrics for measuring the success of the initiative to be undertaken.
  • Produces status reports regarding assignments they are working on.
  • Escalates issues and schedule deviations that may jeopardize project success.
  • Transfers knowledge of the new system and business processes to the user support team.
  • May provide technical advice and training to Project Analysts but has no "people management" responsibilities

  PLEASE NOTE:
  Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

  St. Joe’s fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other.

  St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

  We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.

  Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

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• About the company

  St. Joseph's Healthcare Hamilton is a 777-bed academic health science centre in Hamilton, Ontario, Canada that is affiliated with the Michael G.

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