EMPLOYMENT OPPORTUNITY

Senior Project Analyst
CAMH-SickKids-Garry Hurvitz Centre for Community Mental Health Child & Youth Mental Health Collaborative

Position Description
The Centre for Addiction and Mental Health (CAMH), The Hospital for Sick Children (SickKids), and the Garry Hurvitz Centre for Community Mental Health (GH-CCMH) are jointly seeking a Senior Project Analyst for a full-time, contract (12 months) position assigned to the CAMH-SickKids-Garry Hurvitz Centre for Community Mental Health Child & Youth Mental Health Collaborative. The goal of the Collaborative is to work towards service coordination such that patients, families, and caregivers seamlessly experience the child and youth mental health system across all of the involved organizations. This will be achieved through a number of projects or work streams focused on coordinated access, clinical pathways, information accessibility, stakeholder engagement, data, and evaluation.

This is a unique opportunity to work with world-class organizations on an initiative aimed at improving child and youth mental health services.

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world.

The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health teaching hospital and one of the world's leading research centres in its field.

The Garry Hurvitz Centre for Community Mental Health at SickKids (GH-CCMH) is a child and youth mental health centre integrated with The Hospital for Sick Children (SickKids) that offers a range of in-person and virtual mental health services for children, youth and their families, from prevention and early intervention through assessment, counselling and therapy and intensive services.

The Senior Project Analyst will be hired into the CAMH Enterprise Project Management Office (EPMO) and will report directly to the Senior Project Manager.

The Senior Project Analyst will be responsible for supporting a number of projects/work streams within the Child & Youth Mental Health Collaborative. This includes hands-on coordination, planning and execution of work packages that is needed as part of a project’s execution. The Senior Project Analyst will be responsible for working with multiple clinical and administrative stakeholders both internal and external to CAMH, SickKids, and GH-CCMH. The Senior Project Analyst is expected to execute their work packages through experienced/advanced support towards the following activities: project definition, requirements/data gathering and analysis, business process definition, stakeholder engagement, testing, training, communications, support, and project management documentation. This role may also be assigned project administrative tasks.

The incumbent will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements.

Currently we are working in a hybrid environment. On-site work would split between the CAMH and SickKids sites in Toronto. This division of on-site and remote time may change in the future at the discretion of project or organizational leadership.

Key Accountabilities

• Hands on support and execution for project activities across all project phases: initiation, planning, execution, monitoring and close;
• Building effective and collaborative relationships with various project stakeholders within and external to CAMH and SickKids;
• Utilizing standardized project management methodology to drive activities that achieve the agreed upon project deliverables;
• Conduct project tasks as assigned

Primary Duties and Responsibilities
Responsibilities

• Coordinating and collaborating with other CAMH and SickKids teams as necessary
• Ensuring the voices of patients, families, caregivers and other stakeholders are integrated into the approach/strategy and plans;
• Under the direction of the Sr. Project Manager or Supervisor, coordination and development of project planning activities such:
• Development of project plans, implementation plans, and critical paths
• Development of the change management strategy
• Development of the gap and data analysis strategy
• Development of the requirements gathering approach and plan
• Development of the testing or PDSA plan
• Development of the testing, training and support plan
• Development of a sustainability, evaluation, and spread plan
• Utilize various methodologies to analyze problems and provide solutions to a variety of problems that are encountered in the project
• Conduct requirements and data gathering via industry standard analysis techniques
• Analyze and synthesize stakeholder requirements into actionable items
• Coordinate and carry out workflow and process redesign activities
• Coordinate and carry out testing activities
• Develop project education materials and provide implementation training and support
• Review, develop, and/or deliver reports, updates, communications, and presentations in written, verbal, or graphical form
• Assist in the development and execution of project evaluation activities
• Implement project lifecycle process improvements when they add value for the specific project
• Facilitation and support for implementing PDSA cycles, process mapping, and development of implementation plans, critical paths and initiative documentation including lessons learned documents.
• Identify, document, mitigate, and resolve potential project risks and issues of importance; escalate to the Sr. Project Manager or Supervisor where appropriate
• Participate/facilitate stakeholder engagement activities such as interviews, workshops, meetings, and/or training
• Review, develop, and/or deliver reports, updates, communications, and presentations in written, verbal, or graphical form
• Together with the Sr. Project Manager or Supervisor facilitate project team/Steering/Working Group and Advisory meetings including development of agenda, leading meeting, ensuring follow-up of action items identified
• Conduct project administrative tasks such as minutes, documentation gathering, reports, summary of action items, etc.

Qualifications

• A university degree in health research, health evaluation, health administration, information management or equivalent experience
• 2-5 years of progressive project analysis/management knowledge and experience supporting healthcare, research, or process/quality improvement projects
• Quantitative and qualitative analysis and reporting experience
• Advanced proficiency in Microsoft Office including Word, Excel, PowerPoint
• Analytical problem-solving ability
• Able to prioritize and manage competing deadlines
• Attention to detail, and the ability to translate stakeholder needs into proposed solutions for review
• Demonstrated ability to work independently in a self-directed manner with minimal supervision
• Strong interpersonal and organizational skills
• Excellent oral and written communication skills (e.g. gathering requirements, presentations, report writing)
• Strong organization skills; able to receive tasks from supervisor and formulate logical sequence of activities to achieve the task.
• Experience in a healthcare environment
• Experience working with diverse clients and stakeholders
• Formal project management education or Project Management Professional Certification (preferred)
• MS Visio experience (preferred)
• MS SharePoint experience (preferred)
• Experience supporting corporate-wide strategic initiatives in health care organizations (preferred)
• Bilingualism (French/English) and/or proficiency in a second language (an asset)

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

Please Note: This full-time, contract (12 months) position is part of the OPSEU Bargaining Unit.

Salary Range: $35.81 - $48.30 per hour

Please click the apply button below.

CAMH is a Tobacco-Free Organization.

CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.

At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment.

CAMH actively seeks candidates from First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges).

We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.