• Job Description

  Req#: ogMBvfwS?nl=1
  Company Overview:u00A0
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  When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, thereu2019s really only one: Zones u2013 First Choice for IT.TMu00A0
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  Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on X @Zones, and LinkedIn and Facebook.
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  Position Overview
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  This position will be responsible for working across the organization to establish processes for nfrastructureu2019s pricing and solutioning for internal and external use. Specifically in the area of ITSM. The Sr. Project Manager serves as intake for customer questions and relays issues to appropriate PMO personnel. Work will include processing and tracking orders, managing project reports, and providing customer support. u00A0 u00A0
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  What youu2019ll do as the u00A0Sr.u00A0Project Manager:
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  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. u00A0
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  • Manage day to day operational activities for a portfolio of projects across various internal functional departments within Zones. u00A0
  • Health and Safety Compliance: Adhere to safety protocols and ensure all installations meet safety and compliance regulations specific to client sites.u00A0 u00A0
  • Quality Assurance: Enforce client's established quality standards for installations and ensure compliance with industry best practices and relevant codes. u00A0
  • Documentation: Ensure accurate and up-to-date project documentation, including project plans, status reports, change orders, network diagrams, and other relevant records. u00A0
  • Vendor Management: Collaborate with external vendors and suppliers to obtain competitive quotes, select reliable partners, and manage their performance throughout the project lifecycle. Ensure vendors adhere to project schedules and quality standards. u00A0
  • Budget Control: Develop and manage project budgets, track expenses, and ensure cost-effective solutions are implemented without compromising project quality or timelines. u00A0
  • Network Design and Architecture: Work closely with network engineers to develop and review network designs and architecture that meet the clientsu2019 requirements for performance, scalability, and security. u00A0
  • Develop and update SOPs to help with new team members onboarding.u00A0 u00A0
  • Resource Management: Allocate and manage resources effectively to ensure the project is adequately staffed with skilled network engineers, technicians, and support personnel. Monitor resource availability and adjust staffing as necessary to meet project milestones. u00A0
  • Post-Project Evaluation: Conduct post-project reviews to assess project success, identify areas for improvement, and document lessons learned for future projects. u00A0
  • Be the escalation point for post implementation incidents and especially - MIMs.u00A0 u00A0
  • Schedule work with 3rd-party structured cabling partners, maintenance technicians, field network engineering, and remote engineers to deliver for customer facilities. u00A0
  • Responsible for providing weekly status reports detailing financial performance, issues, & corrective actions. u00A0
  • Set and manage project expectations with team members and other stakeholders, including the customer project manager, through regular and proactively scheduled meetings. u00A0
  • Oversight and management of equipment installation and coordination of technical teams. u00A0
  • Recommend improvements to processes, implementation technical procedures based on understanding of technology. u00A0
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  What you will bring to the team: u00A0
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  • Minimum of 10 yearsu2019 experience serving in the cabling/networking project management capacity. u00A0
  • Managed the day-to-day operational activities and projects budget. u00A0
  • Worked with multiple 3rd-party companies for cabling, networking gear, and equipment rentals. u00A0
  • Experience with scheduling services delivery for multiple concurrent locations, understanding of retail technology preferred,
  • Used PMI methods in work products/project execution including change management, risk management, and issues management. u00A0
  • Managed project forecast and actual invoicing on a weekly basis. u00A0
  • Developed project resource and cost estimates. u00A0
  • Performed detailed u201Cwhat-ifu201D forecasts based on changes to project scope, schedule, or resources. u00A0
  • Managed & enforced SLAs with penalties. u00A0
  • Managed projects with field-based deliverables, and practical experience with concepts such as technician utilization, ticket backlog, and workload balancing. u00A0
  • Proactively developed and implemented risk mitigation strategies. u00A0
  • Need to obtain or have obtained PMP Certification upon hire u00A0
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  Zones offers a comprehensive Benefits package
  
  While weu2019re committed to providing top-tier solutions, weu2019re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
  
  At Zones, work is more than a job u2013with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If youu2019re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!u00A0
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  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.u00A0
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  Zones participates in E-Verify. E-Verify is a system that compares information from an employeeu2019s Form I-9 to federal records to confirm their eligibility to work in the United States.
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• About the company

  Zones provides comprehensive IT solutions to customers across the country and around the world. And we do it extremely well. In fact, we've taken pride in becoming experts in all things tech for more than 30 years. But we don't do it alone. We collaborate with industry-leading partners who help us deliver customizable solutions and positive business outcomes to meet the needs of those we serve.

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