Together we are Trusted to Serve Scotland.

It’s not every job where you make a difference for the people of Scotland every day. But it’s what’s behind every job here. The work we do keeps Scotland’s water flowing, from reservoir to tap – and from sewer to treatment plant.

You might not believe it but every day we deliver 1.51 billion litres of clear, fresh drinking water; and drain and treat 1.07 billion litres of waste water, recovering resources and return this safely to the environment. Seems crazy right?! But if you wish to be apart of this, we are the place to be.

What you’ll do

Sitting at the heart of our Customer Service Delivery Directorate, the Senior Programme & Projects Manager will manage and operate the Customer Service Delivery (CSD) Transformation Programme, and other key programmes and projects in Health and Safety, and Operational Services.

If you are up for the challenge, this role is where you will have the opportunity to work with Managers and Senior Managers in the co-creation and delivery of interesting, and challenging, improvement projects. Reporting to, and working with, key Sponsors per activity, the role holder will work across CSD and beyond, engaging at several levels from team members through to Senior Managers.

We’re looking for a hands-on, experienced, enthusiastic, proactive, and capable Programme & Projects Manager. You’ll set out programmes and plans, manage and track benefits, progress, and outcomes. You’ll work with your Sponsor and key stakeholders to help us deliver our transformation projects and improvement initiatives.

What you’ll bring

Being capable of the detailed management of programmes of work and build and manage dispersed projects, and change/transformation, teams.

Experience of leading change and communicating objectives and priorities.

Creating an environment to encourage delivery, builds trust, confidence, and commitment. Also having the skill of influencing change with others.

Being accountable for cost, budgetary control, stakeholder management, and communication.

Able to produce and present complex issues, performance data, and information succinctly and meaningfully.

You’ll ideally have a formal project management qualifications and Experience in producing Privacy Impact Assessments in relation to systems, data, and GDPR.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.

You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), and life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

Salary Range (Depending on skills & experience): £45,873 - £58,418 GBP Annual

If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on Thursday 14th September 2023

Do you have any support needs?

Please let us know if there are any changes we can make to our application and selection process to make it easier and more comfortable for you. Email us here with the vacancy reference number in the subject line so we can work with you to support you throughout your application.

Working at Scottish Water

Scottish Water is one of the UK's leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better – and you could help play an important part!

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees.

We were recently recognised as a Top 10 Flexible Employer in Scotland at the Flexibility Works Awards 2021 and by The Times as a Top 50 Employer for Women in 2019.

In 2019 we also won the Age Inclusive Award at The Herald and GenAnalytics Diversity Awards and were winners of the Best Public Sector Employer at the Family Friendly Working Scotland Awards 2020.
We have Carers Positive Exemplary Status and were Silver Award 2019 & Gold Award winners 2020 of the Defence Employer Recognition Scheme (DERS).

We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.

We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people.

You will have access to a host of benefits which include 38 days holiday a year, a defined benefit pension scheme, a discounted medical cash plan and cycle to work, plus a variety of agile working arrangements and family-friendly policies designed to support your wellbeing.

Next Steps

Any offer of employment with Scottish Water will be subject to the successful completion of a mandatory pre-employment screening process, including Disclosure Scotland and eligibility to work in the UK. Details can be found on our website.

For more information about this role or if you require any additional support throughout the application process please contact the recruitment team: SWRecruitment@scottishwater.co.uk

As part of our commitment to developing a flourishing Scotland, it is important that Scottish Water employees are resident in Scotland and contribute to the Scottish economy by paying Scottish income tax on their earnings. As a result we ask all potential employees to confirm that they are resident in Scotland, or to confirm their intentions to move to Scotland within 3 months of their start date .

Please note that candidates who have not submitted an application in the last 12 months will be automatically removed from our system records.