• Job Description

  Req#: R68014

  Senior Publishing Relations Manager – Serial Content

  About Our Team

  The Senior Publishing Relations Manager – Serial Content is part of the Content & Data Sourcing team within the Data Operations department.

  The Content & Data Sourcing team (CDS) ensures & determines the acquisition and licensing strategy of third-party content in a wide range of Elsevier products. We are looking for a proactive and experienced Relations Manager with a passion for negotiating. In this role, you will be responsible for building and maintaining solid relationships with third-party content partners, managing advanced negotiations, promoting the inclusion of third-party content in Elsevier products, and ensuring the rights and permissions are formalized contractually.

  About The Role

  The Senior Publishing Relations Manager – Serial Content acts as gatekeeper; effectively ensuring Elsevier's best practices for the use and display of third-party serial content, safeguarding Elsevier's reputation as well as content partners' intellectual property.

  The Senior Publishing Relations Manager – Serial Content will also contribute to the enhancement of our CX journeys, addressing paint points in relation to the acquisition of serial content (e.g., journals, book series).

  You are a diplomatic and culturally sensitive individual with a strong analytical mind and business acumen who can close deals with confidence and fulfill long-term strategic goals. You are team player with excellent communications skills. You will be based in Chennai and report to the Team Leader – Publishing Relations Management – Serial Content.

  Responsibilities:

  Relationship management

  1) Develop the value proposition and strategic communication plan regarding the outreach to external content partners.

  2) Facilitates the continuous content expansion of Elsevier products.

  3) Act as a gatekeeper; effectively ensuring Elsevier's best practices for the use and display of third-party content, safeguarding Elsevier's reputation as well as content partners' intellectual property.

  4) Manage multiple competing activities with fluctuating deadlines and dependencies on work by other business units and third parties.

  5) Customer experience (CX) enthusiast who delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer lifecycle.

  Supporting content growth

  1) Drive and execute initiatives supporting serial content growth.

  2) Engagement with internal stakeholders and addressing paint points in relation to the acquisition of serial content (e.g., journals, book series).

  3) Liaise with existing third-party content providers about internal data improvement requests (to approved business cases) to ensure optimal quality.

  4) Initiate new content delivery set up, and facilitate transitions in content delivery platforms, format, etc., to ensure continued completeness and currency.

  5) Manage the lifecycle of licensing process including renewal activities for selected content partners.

  Requirement

  1. General Competencies

  Displays High Integrity and Honesty

  Connects Group to Outside World

  Drives for results

  Solves Problems and Analyzes Issues

  Builds Relationships

  Develops Strategic Perspective

  Develops Others

  2. Technical and Functional Competencies

  Ability to build, strengthen and maintain positive professional relationships.

  Customer experience (CX) enthusiast with devotion to provide high-quality service.

  Solid knowledge of serial content is required.

  Successful relationship experience with relevant market sectors is desired.

  Proficiency in Salesforce is a plus.

  3. Education, Knowledge, Skills and Experiences (and any other requirements)

  8+ years of proven commercial experience, preferably in an international matrix organization.

  Bachelor or Master degree in the subject.

  Lots of energy, enthusiasm and a passion for negotiating and closing deals.

  A thorough understanding of the world of research and an affinity with its key players.

  An independent, strategic and results-driven mindset, with a high level of attention to detail, as well as a customer-focused approach.

  Excellent verbal and written English communications skills.

  Work in a way that works for you
  

  We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
  

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

  
  Working with us
  

  We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.
  

  Working for you
  

  At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
  

  • Group Health Insurance Policy (covering self and family)

  • Group Life insurance/accident policy

  • Generous long-service awards

  • New Baby gift

  • Subsidised food provided (applies to India- Chennai)

  • Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave

  • Free Transport provided to and from the office (applies to India-Chennai)

  
  About Us
  

  A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
  

  Join Us
  

  Purposeful Work
  When you work with us, your work matters. You are part of an organization that nurtures your curiosity to stimulate innovation for the communities that we serve.
  
  Growing Every Day
  Like the communities we serve, you are on a constant path of discovery to shape your career and personal development.
  
  Colleagues Who Care
  You will be part of the Elsevier family. We will support your well-being and provide the flexibility you need to thrive at work and home.
  
  Together, we create possibilities.
  Join us

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  Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

  Please read our Candidate Privacy Policy.

• About the company

  Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance.

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