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Job Description
- Req#: 7321
- Lead the analysis, design, documentation, and implementation of quality processes and practices.
- Work with teams and leaders to understand their needs and quality impediments.
- Collaborate with teams and leaders to plan and implement quality process improvements.
- Guide teams in the application of appropriate methods that address their quality impediments and/or improve their quality outcomes.
- Monitor the effectiveness of quality related process improvements.
- Curate and maintain quality related metrics and measurements.
- Measure and monitor quality trends at both the team and organizational level.
- Ensure quality process improvements comply with standards and best practices.
- Coach and educate teams and leaders on new quality processes and practices.
- Collaborate with teams on test planning, system integration and user acceptance testing.
- Collaborate with teams on test data creation and management.
- Promote a holistic view of quality and a culture and mindset of continuous learning and improvement.
- Maintain a high level of knowledge on approaches to quality and quality tactics and the technical implications
- Be familiar with emerging quality practices, approaches, and tools.
- Perform other duties as assigned.
- Minimum five years of experience in a quality assurance or quality management role.
- Completion of post-secondary degree/certificate or equivalent experience.
- One or more quality assurance certifications (ASQ, IIST, ISTQB, CSQA, etc.) preferred.
- Demonstrate knowledge in testing and quality management.
- Demonstrate knowledge in agile delivery approaches (e.g. Scrum, Kanban, continuous delivery).
- Advanced analysis and problem-solving skills using a structured approach.
- Advanced understanding of software delivery processes and tools.
- Excellent communication skills, with the ability to communicate in a clear and concise manner with an appropriate style for the audience and message.
- Excellent listening skills, with the ability to probe for deeper understanding and surface underlying information.
- Excellent planning and organizing skills, with the ability to clarify priorities and develop and implement plans.
- Experience training and guiding teams through change.
- Good leadership skills to provide support and guidance to team members.
- Proven ability to work collaboratively in a team environment.
- Knowledge or experience in data analysis, data visualization, or Power BI is considered an asset.
- Insurance industry experience preferred.
Job ID: 7321
Working Business Language : English
At Wawanesa, we’re proud to offer a flexible hybrid work environment where our employees may have the flexibility to work from the office, hybrid or remote. You may work from any of the following locations: Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, and Yukon.
The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada’s largest mutual insurers, with over $4 billion in annual revenue and assets of $12 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than two million members in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. Learn more at wawanesa.com
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
We are seeking several dynamic and experienced individuals to join our team as Quality Analysts in our Quality Center of Excellence.
Working under minimal supervision, the successful candidates will contribute to Wawanesa’s success by enabling our Insurance & Technology department to deliver high quality products and solutions with less risk. As an expert in quality, you will be responsible for coaching teams on quality, defining and reporting on quality measurements, implementing best practices and governance processes, and nurturing a total quality mindset.
As the ideal candidate, you are a passionate advocate for quality. You have experience implementing quality improvement initiatives and coaching and mentoring others on a holistic approach to quality. You are also a collaborator who works well across teams and departments and looks for opportunities to make work fun and enjoyable.
Job Responsibilities
Qualifications
What can you expect
We are looking to begin interviews within the new calendar year therefore if you want to express your interest and learn more about these opportunities within our growing Quality Center of Excellence team, we encourage you to apply now.
Wawanesa is proud to be one of Manitoba's Top Employers for 2023 recognizing that we are an exceptional place to work!
Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our full-time permanent employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan). Wawanesa provides a stable environment for its employees in today’s challenging markets.
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, jobs@wawanesa.com.If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.About the company
Wawanesa Insurance—officially The Wawanesa Mutual Insurance Company, also known as Wawanesa Mutual or simply Wawanesa —is a Canadian mutual insurance firm, as well as among Canada's ten largest property and casualty insurers.