• Job Description

  Req#: R-436619

  About This Role:

  Wells Fargo is seeking a Senior Quality Assurance Administrator in Financial Crimes Risk Management as part of Independent Risk management that will execute quality assurance testing from the output from the Enhanced Due Diligence Center (EDDC). Learn more about the career areas and lines of business at wellsfargojobs.com.

  In this role, you will:

  • Manage weekly volume to ensure timely and accurate processing within the Quality Assurance Application.
  • Conduct QA reviews across multiple Enhanced Due Diligence (EDD) processes, ensuring compliance with procedures and regulatory requirements.
  • Identify trends and patterns through QA findings, providing insights to enhance process efficiency and effectiveness.
  • Assist in the development and implementation of new QA scripts to ensure consistency in re views and evaluations.
  • Contribute to the creation, refinement, and maintenance of QA scripts to ensure consistency in reviews and evaluations.
  • Collaborate with process SMEs to drive continuous improvement and standardization across workflows.
  • Present key findings, trends, and recommendations to management and stakeholders in a clear and concise manner.
  • Escalate immediate risks and critical issues to appropriate level of leadership for timely resolution.
  • Identify process gaps, provide recommendations, and support implementation of corrective actions.
  • Maintain accurate documentation of QA findings, ensuring transparency and accountability for the issues submitted.
  • Assist in the development and enhancement of quality assurance procedures, job aids, and best practices.
  • Support regulatory exams, internal audits, and other oversight functions by providing QA insights and documentation.
  • Stay current on regulatory updates and industry best practices related to Payment Intermediaries and Gaming Institutions (PIGI), Bank Secrecy Act & Anti-Money Laundering (BSA/AML), USA Patriot Act, Office of Foreign Assets Control (OFAC) and operational risk.

  Required Qualifications

  4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  Desired Qualifications

  • 4+ years of risk and regulatory compliance experience
  • 3+ years of BSA/AML experience
  • 3+ years of experience with BSA/AML/OFAC laws and regulations
  • 3+ years of experience working with laws, rules and regulations within regulatory guidelines or policies.
  • 2+ years of fraud investigations experience
  • Advanced Microsoft Office skills
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills.
  • 1+ year of training delivery and facilitation experience
  • Ability to achieve high production and quality standards.
  • Strong public speaking skills
  • Project management experience
  • Certified Fraud Examiner (CFE)
  • Certified Anti Money Laundering Specialist (CAMS)

  
  Job Expectations:

  • Posting Locations:

    CHARLOTTE.NC

    This position offers a hybrid work schedule

    This position is not eligible for Visa Sponsorship

  Posting End Date:

  24 Feb 2025

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  Wells Fargo Recruitment and Hiring Requirements:

  a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

  b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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