Pantheon
Senior Revenue Operations Manager
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Job Description
- Req#: 7342108
Employer Industry: B2B SaaS (Software as a Service)
Why consider this job opportunity:
- Salary up to $165,000
- Performance bonus dependent on company performance
- Flexible time off, sick days, and 13 paid holidays
- Comprehensive medical insurance including Health, Dental, and Vision
- Access to wellness programs, reading allowances, and LinkedIn Learning for continued development
- Collaborative and supportive work environment with team-based and company-wide events
What to Expect (Job Responsibilities):
- Partner with customer success leadership to define and operationalize the customer revenue model, including retention and expansion targets
- Support annual and quarterly planning, including coverage models and capacity planning for customer success managers
- Optimize forecasting frameworks for accuracy in retention revenue
- Conduct root-cause analysis of churn and expansion performance to identify opportunities
- Translate data into actionable insights to enhance customer experience and retention
What is Required (Qualifications):
- 6–10 years of experience in Revenue Operations, Customer Success Operations, or Business Operations in a B2B SaaS environment
- Strong analytical and modeling skills to drive insights from raw data
- Excellent project management skills with experience in cross-functional initiatives
- Ability to synthesize complex data into clear recommendations and business narratives
- Strategic thinker with a hands-on ownership mindset
How to Stand Out (Preferred Qualifications):
- Experience managing and optimizing customer success tech stacks
- Proven track record of driving efficiency and growth across the customer lifecycle
#B2BSaaS #RevenueOperations #CustomerSuccess #CareerOpportunity #CompetitiveCompensation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Pantheon is a webops platform for open-source Drupal and WordPress websites.
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