Cox Communications

Senior Scrum Master


PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R202332997

      Company:

      Cox Automotive - USA

      Job Family Group:

      Engineering / Product Development

      Job Profile:

      Sr Scrum Master

      Management Level:

      Individual Contributor

      Travel %:

      No

      Work Shift:

      Day (United States of America)

      Job Description:

      Cox Automotive is looking for an experienced Lean/Agile practitioner to join our Enterprise Technology team in Atlanta, GA. This person has the primary responsibility of facilitating the formation, learning and growth of multiple operations and delivery teams in developing a Lean/Agile mindset, adopting and continuously improving practices in their context, and guiding teams and leaders to enable the effective flow of delivery across the end-to-end value stream while maintaining high standards of operational excellence. As a servant-leader, the Senior Scrum Master plays a key role in planning, facilitation, supporting teams, removing impediments, providing team coaching and mentorship, visualizing the Lean value stream to optimize for flow, and working with other Lean/Agile practitioners to exchange learnings at scale.

      Key Responsibilities:

      Lean/Agile Events Facilitation

      • Facilitate contextual adoption of the Scrum Framework, including daily scrum, sprint planning, backlog refinement, sprint reviews & retrospectives, and other related team and intra-team meetings
      • Facilitate contextual adoption of Lean Thinking, including visualization and continuous optimization of delivery flow using the Kanban Method
      • Facilitate and participate in scaled events, including cross-team planning, delivery synchronization, and systems-level inspect & adapt
      • Sustain and promote usage of information radiators for the teams and broader organization

      Planning

      • Prepare and facilitate quarterly, release, and sprint planning with the team(s) and leaders
      • Guide Feature and Story-level refinement to the Definition of "Ready" in preparation for the next quarter and upcoming sprints
      • Work with the team(s) and leaders to maintain a healthy backlog and rolling short and mid-term planning for upcoming releases

      Team Support

      • Able to put ego to the side and the "desire to control" the team by teaching and mentoring increasing levels of self-organizing behavior
      • Engage the organization to remove impediments to the team’s ability to perform by working closely with the team and stakeholders, including product owners/managers, leadership, and other teams
      • Support communication of delivery progress, gaps, and obstacles with a wide variety of stakeholders; coach product owners/managers to play an active role in stakeholder engagement
      • Facilitate cross-team orchestration, tracking and following up with internal and external dependencies
      • Act as a buffer between external distractions and the focused environment the team needs to be successful. Where beneficial, protect the team and minimize disruptions
      • Forms and guides teams to high performance by helping the team navigate interpersonal conflicts, challenges, and opportunities for improvement and growth. Create and sustain an environment of psychological safety and trust among team members, and between the team and the larger organization
      • Works with team to co-create and refine team working agreement, definition of "ready", and definition of "done"
      • Collect and share transparent team metrics with teams, recommend new metrics for the team's context, and foster continuous improvement conversations using metrics
      • Encourages brainstorming, creative thinking, open minds, equal voice and perspective sharing. Encourages the team to be confident and courageous, thinking outside the box.

      Advice and Guidance

      • Coaches the team on Lean, Agile, Kanban Method, and Scrum with a goal of continuous improvement. Able to subtly observe team dynamics, recognize strengths and growth opportunities of individual team members and her/himself, and invite team members into coaching conversations to inspire learning and growth.
      • Promote teamwork to enable the continuous flow of value for partners and stakeholders.
      • Participate in scaling Lean/Agile adoption across an enterprise operations center context.

      Job Requirements

      • 4+ years experience applying both the Scrum Framework and Kanban Method in growing high performing teams as a fulltime practitioner
      • Experience as a Scrum Master and/or Kanban Coach at an organization that is committed to Lean-Agile as its core approach for delivering business value
      • Experience and core values are our top selection criteria; however, certifications help represent one's desire to build knowledge. Some certifications to be considered include LeanKanban Unversity's TKP, Scrum.org's PSM, Scrum Alliance's CSM, and Scaled Agile (SAFe)
      • Experience guiding Lean/Agile team journeys in the context of IT infrastructure/operations work (network, infrastructure services & automation, data center optimization, enterprise operations center)
      • Willing and able to receive constructive feedback and advice with a growth mindset
      • Excellent written, verbal, and interpersonal communication skills, both in-person and in a virtual video environment over Microsoft Teams
      • Manages time extremely well, can quickly sense when an issue needs to be discussed or triaged
      • Ability to dive into the details when applicable, ask probing questions with curiosity, and sense when and how to take action to enable the team's growth

      Drug Testing:

      To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.


      About Us:

      Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
  • About the company

      Cox Communications, Inc. is an American digital cable television provider, telecommunications and home automation services.

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