MediaMarktSaturn
Senior Specialist Operational Excellence - Own Brands (m/f/d) Job Details | MediaMarktSaturn Retail Group
This job is now closed
Job Description
- Req#: 80867
- Strategic and operational management of customer satisfaction with regard to our own brands
- Responsibility for meeting on-time lead times for customer orders
- Initiating and moderating regular roundtables with all MediaMarktSaturn countries and / or different departments (e.g. Category Management, Business Planning, Logistics, our office in Hong Kong) to proactively avoid deviations
- Independent review and, if necessary, improvement of existing or initiation of new processes in order management
- Collaboration on the topics of environmental charges, disposal and licenses including close coordination of all relevant areas
- Supporting customer care activities in general
- Collaboration on customer care projects
- Successfully completed studies in economics, business administration or comparable qualification
- Professional experience in international customer business
- Ideally knowledge of SAP and / or requirements analysis tools
- Very good MS-Office skills, especially in Excel and PowerPoint
- Analytical and critical thinking with excellent organizational skills and attention to detail
- Team player (m/f/d) with strong communication, presentation and interpersonal skills and a hands-on mentality
- Business fluent in written and spoken German and English (other languages would be beneficial)
Your Tasks
Your Profile
About Us
As part of MediaMarktSaturn, Imtron is responsible for the four own brands ok., KOENIC, ISY and PEAQ. Key functions include procurement, marketing, product management, controlling & accounting, sales and the logistics of our products.
The Operational Excellence department, as part of Customer Care, is responsible for international coordination with our countries, market and end customers. Its main task is to ensure the continuous supply of goods. Operational Excellence supports all stakeholders in an advisory capacity and ensures their satisfaction with our own brands by continuously optimizing processes along the value chain.
Additional Benefits
Job Infos
Location: Ingolstadt
Imtron
Department: HQ - Customer Experience & Customer Care
Entrylevel: Professional Level
Type of Employement: Full Time
Working Hours: 37,5
Persona: Job Requisition HQ Employee
Recruiter: Timo-Kristoffer Scheffen
Recruiter: Timo-Kristoffer Scheffen
About the company
Lernen Sie Europas Consumer Electronics Händler Nummer Eins und seine starken Marken MediaMarkt, Saturn und redcoon kennen. MediaMarktSaturn. Alles andere ist nur Arbeit. Impressum: http://www.mediamarktsaturn.com/impressum
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.