Job Title: Wideband Watch Office (WBWO) Signal Analyst, Senior Specialist, Technical Support Engineer

Job Code: 8691

Job Location: Colorado Springs, Colorado

Job Description:

L3Harris is seeking applicants for a Wideband Watch Office (WBWO) Signal Analyst at Building 3 on Peterson SFB. The Wideband Signals Analyst will be proficient in the duties of the Transmission Controller position at the Space Force’s Wideband SATCOM Operations Centers (WSOC). The Wideband Watch Office provides oversight and monitoring of the Wideband SATCOM Operations and Management System Network (WSOMSNet) and engages Wideband SATCOM Operations Centers (WSOC) to maintain situational awareness of Wideband MILSATCOM's space-based assets and ground control infrastructure status. The contractor in theWBWO will report operational and maintenance issues to the Combined Space Operations Center (CSpOC). The WBWO utilizes the DOSS, CNPS, WRMS, and GTC3S as the primary tools to perform their oversight and monitoring tasks. The WBWO coordinates through the Senior TS SME and appropriate agencies.

Essential Functions:

The Technical Support Engineer Senior Specicalist duties include but are not limited to:

• Provide Wideband Support as it relates to the duties of the Consolidated-Satellite Systems Expert (C-SSE).
• Monitor and maintain Situational Awareness of all activities related to the WSOCs and RSSCs Reviewing proposed satellite command plans and provides troubleshooting assistance to the WSOCs, RSSCs, and SATCOM terminals.
• Be familiar with and follow all Transmission Controller Operating Instructions contained in the Wideband Controllers Guide (WCG).
• Review the Control Change Queue in CNPS; document changes to CNPS plans, Verify the performance of transmission links for all assigned satellites by using the WRMS.
• Analyze appropriate 8-Hour Reports to verify transmission and terminal performance and status. Engage with WSOCs to perform adjustments necessary to achieve established operating parameters. Assist any WSOC in identifying, troubleshooting, and eliminating anomalous transmission and payload conditions.
• Provide assistance with development and review of policy and procedural documents.
• Report operational and maintenance issues to CSpOC, as required Perform all required reporting to the appropriate agencies.
• Complete and submit DORs in accordance with the applicable guidance.
• Coordinate enterprise terminal ASIs and emergency outages with appropriate agencies.
• Review relevant DIMS Reports daily.
• Review alarms for the past 24 hours in WRMS daily.
• Complete and submit AARs in accordance with the applicable guidance.
• Maintain situational awareness of WSOMS network using SolarWinds.
• Interface with all SME's and program assets to assist with fault isolation.
• Assist with primary troubleshooting and anomaly resolution for all mission system within the WSOC's Shift work providing 24 hours per day, 7 days a week, 365 days per year coverage support Propagate a culture of safety in all aspects of the job.
• Establish and maintain up-to-date cybersecurity configurations based on DISA STIGs and IAVM Notices

Qualifications:

• Active DoD TS/ SCI or TS with SCI/ Eligibility clearance
• Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
• Previous experience supporting DoD/government customers.
• 5 years' experience working as a military SATCOM controller.
• Ability to travel up to 10%.

Preferred Additional Skills:

• Preferred Experience DoD 8570.01-M IAT Level 2 certification (e.g. Security + CE, CySA +, GICSP, GSEC, SSCP, CCNA Security, CND).
• Security+ or equivalent vendor certification is preferred.
• Experience in the use of IT tools.
• Ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks.
• Strong enterprise network troubleshooting (Cisco IOS(s), IP routing, EIGRP) Strong skill set with Microsoft Office software applications.
• Demonstrated ability to work and grow in a dynamic, fast paced, team-oriented environment Support critical operations during standard and non-standard working hours.
• Experience implementing patches, scanning, remediating findings, auditing Working knowledge of RMF and cybersecurity requirements.

In compliance with pay transparency requirements, the salary range for this role is $70,000 - $130,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

The application window for this requisition is anticipated to close (4/29/2024).