• Job Description

  Req#: C9334-25-0496?language=en&page=132&sort=publicationDateDesc

  Job summary

  Job overview

  An exciting opportunity has arisen for a Senior Team Administrator to join our Croydon MH Primary Care Support Service team for the Croydon Directorate South London and Maudsley NHS Foundation Trust. Working closely with nursing staff and the Admin Lead.

  Main duties of the job

  Main duties of the job

  The successful applicant will have robust organisational, communication and interpersonal skills and will also be able to demonstrate a sound knowledge of Microsoft Office programmes including Outlook, Word and Excel. The post holder will be comfortable with IT and be keen to learn new software packages and processes.

  About us

  Working for your organisation

  This is a challenging role working within an extremely busy office and it is therefore important that you are enthusiastic, motivated and able to work under pressure. You must be able to demonstrate the ability to work independently and as part of a team.

  Details

  Date posted

  27 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  334-NCL-7095584

  Job locations

  Jeanette Wallace House

  1 Edridge Road

  Croydon

  CR0 1FE

  
  

  Job description

  Job responsibilities

  Detailed job description and main responsibilities

  The role will manage the diaries of Psychiatrists within the team so good organisational and diary management skills are essential, as is the ability to work under pressure to meet targets. Contact with patients will be largely by phone and letter. The post-holder will be required to attend regular administration team meetings as well as relevant clinical meetings and take the minutes. Please see the job description and person specification for further information.

  Job description

  Job responsibilities

  Detailed job description and main responsibilities

  The role will manage the diaries of Psychiatrists within the team so good organisational and diary management skills are essential, as is the ability to work under pressure to meet targets. Contact with patients will be largely by phone and letter. The post-holder will be required to attend regular administration team meetings as well as relevant clinical meetings and take the minutes. Please see the job description and person specification for further information.

  Person Specification

  Qualifications

  Essential

  • Good standard of general education including English and Mathematics achieving grades A-C (A)
  • Good written communication skills (A) (I) (T)

  Desirable

  • oSecretarial/business qualification ECDL

  Experience

  Essential

  • Previous demonstrable administrative experience supporting senior staff in a complex organisation (A)
  • Previous demonstrable experience of working to tight deadlines (A) (I) (T)
  • Previous experience of handling confidential information (A) (T)
  • Previous demonstrable experience of developing and implementing administrative systems (A) (I) (T)
  • Previous demonstrable experience of effectively collecting and presenting complex data/information (A) (I) (T)

  Desirable

  • Experience of working in an NHS environment, in a framework of confidentiality, ideally in a community mental health team setting (A/I)
  • Knowledge and understanding of the Electronic Patient Journey System (ePJS) (A/I)

  Knowledge/Skills

  Essential

  • Intermediate skills in Excel, PowerPoint, Word and Outlook (A) (I) (T)
  • Diary Management
  • Minute taking/action logs (A) (T)
  • Ability work using your own initiative and unsupervised (A) (I)

  Person Specification

  Qualifications

  Essential

  • Good standard of general education including English and Mathematics achieving grades A-C (A)
  • Good written communication skills (A) (I) (T)

  Desirable

  • oSecretarial/business qualification ECDL

  Experience

  Essential

  • Previous demonstrable administrative experience supporting senior staff in a complex organisation (A)
  • Previous demonstrable experience of working to tight deadlines (A) (I) (T)
  • Previous experience of handling confidential information (A) (T)
  • Previous demonstrable experience of developing and implementing administrative systems (A) (I) (T)
  • Previous demonstrable experience of effectively collecting and presenting complex data/information (A) (I) (T)

  Desirable

  • Experience of working in an NHS environment, in a framework of confidentiality, ideally in a community mental health team setting (A/I)
  • Knowledge and understanding of the Electronic Patient Journey System (ePJS) (A/I)

  Knowledge/Skills

  Essential

  • Intermediate skills in Excel, PowerPoint, Word and Outlook (A) (I) (T)
  • Diary Management
  • Minute taking/action logs (A) (T)
  • Ability work using your own initiative and unsupervised (A) (I)

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  South London and Maudsley NHS Foundation Trust

  Address

  Jeanette Wallace House

  1 Edridge Road

  Croydon

  CR0 1FE

  
  

  Employer's website

  https://www.slam.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  South London and Maudsley NHS Foundation Trust

  Address

  Jeanette Wallace House

  1 Edridge Road

  Croydon

  CR0 1FE

  
  

  Employer's website

  https://www.slam.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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