Mallinckrodt Pharmaceuticals
Senior Technical Product Specialist - Medical Device
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Job Description
- Req#: JR000015165
Employer Industry: Medical Devices
Why consider this job opportunity:
- Salary up to $140,000
- Opportunity for bonuses based on company discretion
- Work in a clean, temperature-controlled environment
- Flexibility to work remotely with domestic and international travel requirements
- Engage in a multicultural environment where bilingual skills are valued
- Contribute to improving patient care and medical outcomes with cutting-edge technology
What to Expect (Job Responsibilities):
- Provide technical support for medical devices, ensuring compliance with quality systems and regulations
- Troubleshoot and diagnose device faults and failures, assisting with repairs in collaboration with international partners
- Conduct assembly and disassembly of devices, interpreting service logs and component test methods
- Serve as a subject matter expert, contributing to product support and monitoring functions
- Collaborate with cross-functional teams to achieve business goals and improve processes
What is Required (Qualifications):
- Bilingual proficiency in English and Japanese
- Associate’s or Bachelor’s degree in Biomedical Engineering or a related field, or equivalent military experience
- Minimum of 4 years of experience in medical device cGMP service or a comparable support role
- Proven ability to work independently and lead teams to meet deadlines
- Strong problem-solving skills with a focus on process improvement
How to Stand Out (Preferred Qualifications):
- Experience in product management, particularly with mechanical ventilation or respiratory care products
- Background in customer support, including phone-based troubleshooting
- Familiarity with Field Replaceable Unit (FRU) service model processes
- Proficiency in SAP or similar enterprise database systems
- Advanced skills in Microsoft Office applications (Excel, Word, PowerPoint, Visio, etc.)
#MedicalDevices #PatientCare #BilingualJobs #RemoteWork #CareerGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mallinckrodt Pharmaceuticals is an Irish–tax registered manufacturer of specialty pharmaceuticals, generic drugs and imaging agents.
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