Mindlance
Senior Technical Support Analyst – ISAM (IVIA) Infrastructure
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Job Description
- Req#: 25-68534
- Handle non-production requests from ISAM AppDev team.
- Review, plan and deploy production changes.
- Execute project related build activities.
- Troubleshoot incidents.
- ISAM appliance administration/build (Required).
- Configure ISAM appliance(s) - configure networking, policy server, LDAP, runtime, reverse proxy instance(s), clustering, supporting components (such as external DB2 databases). Upgrade, patch ISAM firmware; backup/restore.
- In-depth understanding of ISAM functionalities and ability to debug issues in real time.
- Operational knowledge of 2-way TLS (Required)
- Certificate management experience (Required)
- Fundamental TCP/IP, routing, DNS (Required)
- Unix operating systems knowledge (Linux, AIX) (Required)
- Unix/Linux scripting (Required). Must be comfortable writing scripts (Linux shell and/or Python).
- LDAP (Required)
- Effective written and verbal communication skills (Required)
- Automation: Ansible (Asset)
- Virtualization: VMWare (Asset)
- Web Services: REST (Asset)
- RDBMS databases - DB2, SQL (Asset)
- F5 Load balancing experience (Asset)
- IBM WebSphere Liberty (Asset)
- Cloud: OpenShift Container Platform (OCP) (Asset)
- IBM DataPower gateway (IDG) appliance(s) administration (Asset)
Job Title: Senior Technical Support Analyst – ISAM (IVIA) Infrastructure
Location: Toronto, ON
Duration: 12 + months
Daily Responsibilities:
Must Have Skills:
Nice to have skills:
Mindlance is an equal opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.About the company
Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.
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