NHS
Senior Urgent Care Triage Clinician
This job is now closed
Job Description
- Req#: B9814-25-096?language=en&page=123&sort=publicationDateDesc
- Experience of multi-agency working
- Minimum of 2 year post registration experience with evidence of consolidation.
- Experience in managing workload with limited direct supervision.
- Experience of working in Primary, Community or Urgent Care environment.
- Experience of undertaking a Team Leader Role.
- 1st Level General Registered nurse (Adult) or HCPC Registered Paramedic with current UK registration
- Evidence of academic study at level 6
- Post registration qualification desirable
- Ability to plan, deliver and evaluate programmes of care,
- Ability to assimilate information quickly and effectively
- Ability to assess both health and social care needs of patients
- Empathetic and sensitive approach
- Communicate sensitively and effectively with a callers who may be emotional or who may have varying levels of communication skills
- Ability to deal effectively with situations which may be hostile or aggressive
- Knowledge of consent framework.
- Knowledge of current local and national clinical guidelines.
- Evidence of Professional Development
- Ability to effectively communicate with individuals/groups regarding difficult or complex matters
- Ability to work effectively as part of a team
- Demonstrates a professional approach at all times
- Proficient in accurate record keeping.
- Ability to supervise and support of staff.
- Willingness to undertake additional roles and responsibilities to aid the development of the service ie clinical audits and training.
- Mentorship Qualification or equivalent
- Knowledge of Safeguarding Legislation and Procedures.
- Ability to work to tight deadlines, displaying patience, tact and diplomacy.
- Demonstrate a professional approach at all times.
- Ability to show commitment to Care Plus Group core values
- Proficient IT skills
- Ability to demonstrate innovative ways to achieve patient centred care
- Mentorship Qualification or Equivalent.
- Experience of multi-agency working
- Minimum of 2 year post registration experience with evidence of consolidation.
- Experience in managing workload with limited direct supervision.
- Experience of working in Primary, Community or Urgent Care environment.
- Experience of undertaking a Team Leader Role.
- 1st Level General Registered nurse (Adult) or HCPC Registered Paramedic with current UK registration
- Evidence of academic study at level 6
- Post registration qualification desirable
- Ability to plan, deliver and evaluate programmes of care,
- Ability to assimilate information quickly and effectively
- Ability to assess both health and social care needs of patients
- Empathetic and sensitive approach
- Communicate sensitively and effectively with a callers who may be emotional or who may have varying levels of communication skills
- Ability to deal effectively with situations which may be hostile or aggressive
- Knowledge of consent framework.
- Knowledge of current local and national clinical guidelines.
- Evidence of Professional Development
- Ability to effectively communicate with individuals/groups regarding difficult or complex matters
- Ability to work effectively as part of a team
- Demonstrates a professional approach at all times
- Proficient in accurate record keeping.
- Ability to supervise and support of staff.
- Willingness to undertake additional roles and responsibilities to aid the development of the service ie clinical audits and training.
- Mentorship Qualification or equivalent
- Knowledge of Safeguarding Legislation and Procedures.
- Ability to work to tight deadlines, displaying patience, tact and diplomacy.
- Demonstrate a professional approach at all times.
- Ability to show commitment to Care Plus Group core values
- Proficient IT skills
- Ability to demonstrate innovative ways to achieve patient centred care
- Mentorship Qualification or Equivalent.
Job summary
The Urgent Care Team is a 24/7 service; providing a first point of contact and triage service, including telephone and face to face clinical assessment of patients and/or their carers/relatives, resulting in appropriate decision making and plan of care. The Team work closely with other disciplines including GPs, District Nurses, Mental Health Services, Adult Social Care, End of Life Care Services, Paramedics and other external providers.
The Triage Clinicians, as part of the Urgent Care Team, are a dynamic group of Nurses and Paramedics with a diverse range of experience and backgrounds, which responds to the unplanned needs of the patients in North East Lincolnshire.
Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.
Main duties of the job
Senior Urgent Care Triage Clinician
Westgate Park, Grimsby
75 hours available (2 jobs)
You will be required to work a variety of shifts including evenings, weekends and Bank Holidays
Salary Range 6 £35,527 - £42,663 pro rata per annum
We are a friendly, supportive team of clinicians providing a Clinical Assessment Service to the residents and visitors to North East Lincolnshire. We play a pivotal role in the support of community healthcare and hospital avoidance. We are a unique service being able to provide a direct access point for both professionals and members of the public with all clinicians having an understanding of the area/services available and social/economic considerations ensuring a holistic approach is maintained. The service is proactive and works closely with other organisations to pilot new, innovative strategies.
By utilising agreed protocols and policies in conjunction with listening, questioning and probing skills you will support in planning individual patient care. You will complete clinical assessment of minor ailments through to life threatening emergencies and arrange appropriate and safe Ambulance and GP attendance, if required.
This is an exciting opportunity to join a diverse, dynamic, friendly team providing urgent care triage for patients in North East Lincolnshire.
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint. We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Date posted
17 April 2025
Pay scheme
Other
Salary
£35,527 to £42,663 a year Range 6. Pro Rata per annum.
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B9814-25-096
Job locations
CPG Westgate Park
Charlton Street
Grimsby
DN31 1SQ
Job descriptionJob description
Job responsibilities
The job description is attached as a separate document with the person specification – please refer to this for more information.
Job responsibilities
The job description is attached as a separate document with the person specification – please refer to this for more information.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Knowledge & Skills
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Knowledge & Skills
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Care Plus Group
Address
CPG Westgate Park
Charlton Street
Grimsby
DN31 1SQ
Employer's website
https://www.careplusgroup.org/ (Opens in a new tab)
Employer details
Employer name
Care Plus Group
Address
CPG Westgate Park
Charlton Street
Grimsby
DN31 1SQ
Employer's website
https://www.careplusgroup.org/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.