• Job Description

  Req#: 25-66064
  Our Client, a Commercial Banking company, is looking for a Senior UX Designer for their Raleigh, NC/Atlanta, GA/Charlotte, NC/Hybrid location.
  
  Responsibilities:
  • Supporting Client Assist/AI-enabled virtual assistant projects across the enterprise
  • Lead the solution of a product area and connect it to a broader product vision. Balance multiple projects. Design and deliver user journeys, user flows, wireframes, and interactive prototypes across multiple devices and touchpoints. Closely collaborate with Product Management and Development. Effectively communicate design intent and rationale to design team members, cross-functional partners, and stakeholders. Clarify success metrics that deliver value to our users and the business. Lead team design reviews with business and internal design critiques. Lead and facilitate large workshops with cross-functional teams. Stay current on trends, theories, methods and processes. Strong understanding of UX design, design thinking, design principles and best practices.
  • Individual Contributor for virtual assistant space partnering across the enterprise.
  • We work on a broad range of products from authenticated experiences to unauthenticated or small business and the respective designs/flows amongst these products and experiences is always different depending on the goal of the flow (can be account management based, transactional, informational, promotional, etc.).
  • Lead the solution of a product area and connect it to a broader product vision.
  • Balance multiple projects.
  • Design and deliver user journeys, user flows, wireframes, and interactive prototypes across multiple devices and touchpoints.
  • Closely collaborate with Product Management and Development. Effectively communicate design intent and rationale to design team members, cross-functional partners, and stakeholders.
  • Clarify success metrics that deliver value to our users and the business.
  • Lead team design reviews with business and internal design critiques.
  • Lead and facilitate large workshops with cross-functional teams.
  • Stay current on trends, theories, methods and processes.
  
  Requirements:
  • Bachelor degree required; Master's is nice-to-have
  • The candidate should have 7+ years of experience in UX design or similar field, and experience being a strategic partner vs operating more like a consultant.
  • Senior level experience designing UX solutions for software, responsive web applications, and/or mobile native apps.
  • Multimodal design experience. Natural Language Processing (NLP)/ML Basics.
  
  Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
  
  As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
  
  

• About the company

  ICONMA is a nationwide consulting firm with corporate headquarters in Troy, MI, providing Professional Staffing and Project Based Services and Solutions for Fortune 1000 clients in a broad range of industries. Core Industries served include: Biotech/Ph...

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