• Job Description

  Req#: e88b3cfe-0498-4168-bc40-714b48cf330b
  Employer Industry: Higher Education Technology (SaaS)
  
  Why consider this job opportunity:
  - Opportunity for impactful work, shaping the UX of products used by higher education institutions across the United States
  - Growth opportunities to lead a multi-regional design team and mentor others in research methodologies
  - Flexibility to work remotely from anywhere in the U.S., with occasional travel for team offsites or user research sessions
  - Join an innovative environment focused on product excellence and continuous improvement
  - Collaborative culture with passionate professionals who value empathy and user-centric design
  
  What to Expect (Job Responsibilities):
  - Develop and execute a comprehensive UX research strategy to guide product innovation and improvements
  - Collaborate with product managers to prioritize research questions and inform product roadmaps with user insights
  - Plan and conduct user research using various methods to uncover user behaviors and pain points
  - Analyze and synthesize qualitative and quantitative data into actionable insights and recommendations
  - Mentor and coach product team members on research best practices to ensure effective user discovery
  
  What is Required (Qualifications):
  - Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Anthropology, Design, or a related field
  - 7+ years of hands-on UX research experience, with at least 3 years in a leadership role
  - Proven track record in a SaaS environment, ideally with complex workflow products
  - Proficiency in a wide range of qualitative and quantitative research methods
  - Excellent written, verbal, and presentation skills with the ability to influence key stakeholders
  
  How to Stand Out (Preferred Qualifications):
  - Experience in the Higher Education EdTech space or with B2B SaaS workflow tools
  - Comfort working in agile and lean development environments
  - Experience mentoring or managing research teams or cross-functional pods
  
  #HigherEducation #UXResearch #SaaS #RemoteWork #CareerGrowth
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  We help institutions bring personalized, mentor-focused communities to students and alumni from enrollment to long after graduation.

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