• Job Description

  Req#: 13138
  Are you interested in contributing to your community in an exciting, fast-paced, creative environment with a technology organization smitten with innovation? We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of Pinellas County critical systems.

  The Business Applications Services’ Division of Business Technology Services is seeking a highly skilled and experienced , forward-thinking, problem-solving professional a highly skilled and experienced Senior UX/UI Web Designer to join our dynamic team. The ideal candidate will have a deep understanding of user-centered design principles, combined with the technical understanding to guide the develop ment of functional, aesthetically pleasing web applications and websites . You will be responsible for leading the design and guiding the development of user experiences across web and mobile applications, collaborating closely with cross-functional teams including developers, Pinellas County affiliates, departments, and organizations to deliver high-quality, innovative solutions for our teams, to assist with maintaining and growing technologies and ensuring business value outcomes .

  In this role, you will be responsible for designing user-friendly, accessible, and innovative web site and web applications that serve our residents, businesses, and internal county departments. The ideal candidate will have a strong combination of UX/UI design expertise and general web development experience, enabling them to lead the efficiency and accessibility of county services for the public .

  Schedule: Some remote work

  What Would You Do?

  • User Experience (UX) Design: Lead the design process by conducting user research, creating personas, wireframes, sitemaps, user flows, and developing prototypes to enhance user engagement.

  • User Interface (UI) Design: Create visually compelling interfaces that align with brand guidelines, ensuring a seamless user experience on both web and mobile platforms.

  • Front-End Web Development: Create basic front-end website builds using HTML, CSS, and JavaScript with a focus on accessibility along the way.

  • Website Builder: Using drag and drop builders on top of WordPress, Wix, or other various content management systems while also making them as accessible and responsive as possible.

  • Collaboration: Work closely with product managers, developers, and other stakeholders to understand project goals, user requirements, and technical constraints, delivering solutions that align with business objectives .

  • User Testing: Lead usability testing sessions and iteratively refine designs based on feedback from real users to ensure the highest quality user experience.

  • Design Systems: Maintain and improve the organization’s design system, ensuring consistency and scalability across all projects.

  • Accessibility: Ensure all designs and applications comply with industry standards and accessibility guidelines (e.g., WCAG).

  • Self-motivates, manages, and performs personal daily activities and multiple complex projects under the discipline of defined departmental business processes.

  • Identifies and analyzes complex problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems .

  • Communicates effectively, both verbally and in writing, to peers, management, and customers at various levels of the organization.

  • Prepares and delivers presentations regularly to various audiences using clear, concise, and effective communication .

  What Do You Need To Have?

  • Professional experience in UX/UI design and web application development , with a portfolio demonstrating responsive web designs, mobile applications, and government or public sector projects for (8) years ; or

  • or an Associate’s degree in Graphic Design , Inter a ction Design, Computer Science, Information Technology , or related field and six (6) years of experience as described above; or

  • Bachelor’s degree in Graphic Design , Interaction Design, Computer Science, Information Technology, or a related technical field and ( 4 ) years’ experience described above ; or

  • Master’s or higher degree in Graphic Design, Interaction Design, Compu ter Science, Information technology or related field, and (2) year s of experience as described above ; or

  • An equivalent combination of education, training, and/or experience.

  • Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

  Highly Desirable

  • Experience creating a design system and applying it to many websites and digital products.

  • Experience with mobile-first and responsive design techniques.

  • Experience with content management systems like WordPress, Drupal, Wix, Squarespace and similar .

  • Familiarity with front-end frameworks like Bootstrap or Tailwind.

  • Desire to self-develop relevant job-related skill(s) for current and future roles. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex server issues.

  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

  Knowledge, Skills, and Abilities

  • UX/UI Design Experience: Minimum of 5-7 years of experience in UX/UI design, with a portfolio demonstrating responsive web designs, mobile applications, and government or public sector projects.

  • Web Development: Proficiency in HTML and CSS .

  • Accessibility Expertise: Strong understanding of ADA and WCAG compliance for web accessibility, ensuring inclusivity for all users, including those with disabilities.

  • User-Centered Design: Experience conducting user research, usability testing, and using analytics tools to drive continuous improvements in web and application design.

  • Project Management: Ability to manage multiple projects, from initial concept through implementation, with a strong focus on meeting deadlines and maintaining high-quality standards.

  • Collaboration and Communication: Excellent communication skills with a proven ability to work effectively across various county departments and with external vendors.

  • Agile Development: Experience working in Agile or Scrum development environments, collaborating closely with cross-functional teams.

  Want To Learn More?

  Please review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.

  Application Analyst, Sr., E24

• About the company

  Pinellas County is located on the west central coast of the state of Florida.

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