Job Description:

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.

Job Description:

The Senior Wealth Management Banking Specialist (WMBS) partners with the Market Sales Director (MSD) to define and execute local strategies aimed at enhancing the client experience and deepening client relationships within an assigned geography. This role involves collaboration with the Office Management Team (OMT) to share best practices and address operational challenges. The Senior WMBS continues to support Merrill Financial Advisors in delivering tailored financial solutions to wealth management clients with assets ranging from $1 to $10 million, covering lending, savings, financing and digital services.

As a senior member, the WMBS serves as a peer mentor, leveraging proven sales experience to enhance team performance. They balance producing responsibilities with leadership duties and act as a champion for initiatives aimed at resolving client pain points, including participating in pilot programs and council work.

Primary Responsibilities:
• Deliver a high-quality client experience consistent with the expectations of wealth management clients by providing comprehensive financial solutions.
• Ensure exceptional client service quality by supporting the operational execution of tasks and conducting follow-up routines to meet client needs.
• Act as a feedback loop and information conduit to leadership on initiatives and challenges.
• Mentor peers within a specific geography, supporting teammates with leadership experiences and best practices.
• Participate in pilot programs for new initiatives and serve as a subject matter expert during development phases.
• Engage in councils and council work as needed.
• Maintain connectivity with the OMT and Regional Directors (RDs).

Required Skills:
• Minimum 2-3 years or successful experience as a WMBS associate.
• Strong interpersonal skills, including the ability to engage others in dialogues, convey sincere interest in building relationships and demonstrate a commitment to providing personalized service.
• Proven client service skills with the ability to resolve problems independently or escalate as needed to promote client satisfaction.
• Strong organizations skills, including the ability to manage responsibilities, prioritize and delegate tasks effectively.
• Demonstrated experience in coaching sales teams and interacting with executives.
• Strong critical thinking skills and proficiency in professional programs (e.g., Microsoft Office).
• Proven leadership, management and organizational skills.
• Ability to identify challenges and develop actionable plans.
• Experience in establishing and growing relationships with financial advisors and key business partners.
• Ability to execute repeatable processes effectively.

Preferred Skills:
• Undergraduate college degree.
• Proven track record of coaching and improving performance in others.
• Prior sales management experience.
• Experience managing a team across a large geography.
• 5+ years of a successful sales experience.
• 2-3 years of business banking experience.

Skills:

• Account Management
• Client Solutions Advisory
• Customer and Client Focus
• Influence
• Relationship Building
• Advisory
• Client Experience Branding
• Executive Presence
• Networking
• Sales Performance Management
• Attention to Detail
• Pipeline Management
• Presentation Skills
• Prioritization
• Referral Identification

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CO - Denver - 200 JOSEPHINE ST (CO9200), US - CT - Greenwich - 2 PICKWICK PLZ (CT9002), US - CT - New Milford - 55 Main St - New Milford - Main (CT2261), US - MN - Bloomington - 8300 NORMAN CENTER DR - 8300 TOWER (MN2508), US - MN - Wayzata - 315 LAKE ST E (MN9315), US - NY - Garden City - 1325 FRANKLIN AVE - MERRILL LYNCH (NY3325), US - NY - Latham - 26 Century Hill Dr (NY6542), US - NY - New York - 200 Park Ave - GRAND CENTRAL TERMINAL BC (NY5146), US - NY - Poughkeepsie - 2649 SOUTH RD - RIVERSIDE OFFICE PARK (NY3649), US - WA - Vancouver - 3317 SE 192nd Ave - SE 192nd BC (WA0122)

Pay and benefits information

Pay range

$100,000.00 - $125,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.